Alexander Mann Solutions - Public Sector Resourcing
security risk assessments, developing cyber security risk mitigation plans, and presenting these risks in non-technical language linked to business objectives for a senior management audience. Experience in challenging suppliers on the evidence they provide relating to their cyber security control environments. Experience of deploying or assuring evidence against … Standards and Technology (NIST) Cyber Security Framework (CSF) and ISO27001. Experience in developing cyber security performance metrics linked to business objectives which inform senior management of the performance of the cyber security control environment. Experience in responding to or managing security incidents/breaches, overseeing patching/vulnerabilities or … hardening systems. Experience implementing security solutions surrounding cloud transformation, data management, data storage. Technical skills Ability to analyse complex technical information in order to provide appropriate advice and guidance to senior management. Deep understanding of security technologies, tools, and systems such as SIEM, SOAR, EDR, DLP, VPN, Encryption techniques more »
of our renowed clients. Some of the roles and responsibilities include: Day-to-day support of services providing 2nd line application support via established Service Now resolver groups. Standard support hours are 09:00 - 17:00 Monday - Friday excluding weekends and bank holidays. Familiarisation with the MS Dynamics … DevOps and Agile methodologies whilst guided by ITIL principles to deliver, run, and maintain the live services. Responding to incidents as per clients Incident Management processes. Management of the services using standard servicemanagement processes including, but not limited to, incident, problem and change comprising of … Triage Resolving MS Dynamics 365 Configuration defects Raising Service-now tickets for downstream issues as required Raising Microsoft support calls for any MS Dynamics 365 Product Issues. You must have active SC clearance. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. more »
+ Extension Skills/Experience Recent commercial experience with developing on the ServiceNow platform Experience of GLIDE Good background in big data analytics, database management, or an equivalent analyst position Proficiency in PL/SQL and an additional object-oriented programming language (Highly desirable) Experience in big data instances … into technical requirements Additional desirable skills Knowledge of the ServiceNow platform and products. Experience working in Scrum/Agile development environments. Familiarity with IT servicemanagement software (ITSM), PaaS, and SaaS. A Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, a related quantitative field, or equivalent practical more »
Alexander Mann Solutions - Public Sector Resourcing
Service Level Analyst (Inside IR35) Contract Term: 6 Months (Potential to extend) Contracting Authority: The Foreign, Commonwealth & Development Office Location: Hybrid - Milton Keynes, London or Glasgow The Service Level Analyst is a role within the IT ServiceManagement department of Information and Digital Directorate (IDD), reporting … into the Senior Service Level Manager. They will support the Service Level Management process, policy and governance procedures. The Service Level Analyst supports the overall quality of the process and develops reporting management information for all metrics against IT ServiceManagement services including … Operating Level Agreements (OLAs). As a Service Level Analyst your main responsibilities will be: ServiceNow Service Level Management reporting (Demonstrable ServiceNow Service Level Management reporting skills is a necessity). Providing updates and notifications to the Senior Service Level Manager where SLAs are more »
We are looking for a Service Transition Manager for one of our public sector clients. Rate: up to £550 per day Duration: 9 Months Inside IR35 Location: Hybrid, London, mostly remote As a Service Transition Manager you will have: User focus - Understands users and can identify who they … approaches or services to meet these needs and engage in meaningful interactions and relationships with users. Puts users first and can manage competing priorities. Servicemanagement framework knowledge - Has an in-depth understanding of ServiceManagement Framework principles and processes and the ability to apply the … technical knowledge in project or programme activities. Service focus - Maintains focus on the whole life of service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver an IT service. Problem management - Understands and identifies problems, analysing more »
