1 to 2 of 2 Contract Customer Service Jobs in Luton

required to work on site in central Luton 2 days a week. The Role: To respond to tickets, investigate, diagnose and resolve infrastructure alerts, service requests etc. providing exceptional customer service. Ensure the prompt and thorough resolution of security incidents. Manage complex access management/permissions requests etc. … experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customer service skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring more »

alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide excellent customer service to all Users of the service. Create and maintain relevant technical documentation and knowledge articles. The successful candidate will be able to … experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customer service skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring more »