4 of 4 Contract CRM Jobs in Manchester

occasional office and site visits The Automation Test Engineer will design and implement automated testing across a multi-supplier platform including: case management/CRM, government integrations, handheld applications, payment services, BI/reporting, and Azure integrations. The role will focus on API automation, contract testing, supplier assurance, and automated ...

unstructured banking data. Architect data-driven decisioning for voice agents (personalization, next-best action, fraud detection signals). Ensure integration with core banking, CRM, and analytics platforms . Establish data governance, lineage, quality, and compliance frameworks (GDPR, PCI-DSS). Drive conversation analytics, observability, and feedback loops to continuously improve ...

drive a strategic Agentic IVR transformation program for a leading banking client on GCP . This role combines deep architectural expertise with strong customer relationship management , acting as a trusted advisor to senior business and technology stakeholders. Key Responsibilities Serve as the primary onsite liaison for banking stakeholders, building strong ...

marketing, data, and technology teams to define solutions. Ensure alignment with data governance, privacy, and security standards. Define integration patterns with Customer Relationship Management (CRM) systems, data lakes, and external platforms. Lead architecture reviews, design approvals, and risk mitigation planning. Provide technical leadership during delivery, including design validation and troubleshooting. ...