5 of 5 Contract Customer Service Jobs in Manchester

Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within … large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that ...

printers and photocopiers while working towards a nationally recognised apprenticeship qualification. You'll be part of a supportive team, learning valuable technical and customer service skills that will help build a successful career in the digital and IT sector. Key Responsibilities: As a Digital Support Technician Apprentice … develop new technical skills. Good communication skills. Ability to work independently and as part of a team. Positive attitude and strong work ethic. Previous customer service experience. Desirable: Full UK driving licence (advantageous but not essential). Basic understanding of IT hardware and technology. Experience working with technical ...

process mapping is desirable. Experience with change management methodology is desirable. Experience within a healthcare setting is advantageous. Experience in a contact centre/customer service environment is advantageous. ...

ideally with Procurement Act 2023 knowledge, then we have an opportunity for you! This is a 12 month FTC. Here at NHS Shared Business Service, we are running a tender for our Healthcare AI Solutions (HC AI) Framework. This framework is at the cutting edge of products and services … projects. Working closely with key stakeholders to influence procurement choice and drives savings and efficiencies and improve quality. Offering procurement support to the customer Service Directorates, Heads of Procurement and Key Leaders on a national footprint. Negotiating with the supplier base ensuring that all aspects are covered within ...

application data. KEY RESPONSIBILITIES Support, maintain and improve core housing, mobile, digital and online applications. Provide effective second-line support for incidents, problems and service requests. Investigate technical and functional issues through to resolution and service restoration. Take ownership of application incidents and keep users informed throughout … maintenance activities. CANDIDATE PROFILE The successful candidate will be an experienced and proactive applications professional who can combine technical problem-solving with strong customer service. You should be comfortable taking ownership of issues, investigating underlying causes and working with colleagues, users and suppliers to deliver reliable solutions. You must ...