5 of 5 Contract Customer Service Jobs in Manchester

Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within … large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that ...

printers and photocopiers while working towards a nationally recognised apprenticeship qualification. You'll be part of a supportive team, learning valuable technical and customer service skills that will help build a successful career in the digital and IT sector. Key Responsibilities: As a Digital Support Technician Apprentice … develop new technical skills. Good communication skills. Ability to work independently and as part of a team. Positive attitude and strong work ethic. Previous customer service experience. Desirable: Full UK driving licence (advantageous but not essential). Basic understanding of IT hardware and technology. Experience working with technical ...

within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable … solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the migration and transformation of Legacy CRM and case management platforms into modern cloud-based solutions. Build and maintain integrations with internal and external systems using APIs, Azure services ...

teams. Responsibilities Advise SME and family-owned businesses on the strategic adoption of AI technologies. Conduct AI readiness assessments across sales, marketing, finance, operations, customer service and HR functions. Identify opportunities to reduce costs, improve productivity and drive revenue growth through AI-enabled solutions. Develop practical AI strategies ...

collaboratively with stakeholders to deliver sustainable improvements. This is a pivotal role for someone who combines strong analytical and problem-solving skills with a customer-focused approach and a genuine interest in continuous improvement. Key Responsibilities Investigate, diagnose and resolve queries relating to Supplier Onboarding, Strategic Sourcing and Procure … requisitioners and other business users. Monitor recurring system and process issues, identifying trends and underlying root causes. Implement sustainable solutions to improve system performance, service delivery and user satisfaction. Work closely with stakeholders across Digital, IT, Finance and Procurement , including the AMAS support partner. Build and maintain strong working ...