2 of 2 Contract Performance Management Jobs in Manchester

Manager Location: South Manchester (3 Days Onsite) Contract: Type: 6-12 Months The Role As a IT Vendor Manager, you’ll play a critical role in driving value and performance from the client’s key technology suppliers. You’ll ensure that supplier relationships are strategically managed, contracts deliver maximum benefit, and service performance remains high. You’ll collaborate … closely with Service Operations, Procurement, Product Owners, and senior stakeholders to deliver outstanding results across a portfolio of critical suppliers. Key Responsibilities Lead the strategy and agenda for the performance management of Tier 1 and critical system vendors. Conduct formal vendor reviews and ensure performance is measured through KPIs, SLAs, and strategic assessments. Build and maintain strong … collaborative relationships with key suppliers and stakeholders. Monitor, analyse, and challenge vendor performance to drive continual improvement. Develop and implement strategies to address underperformance and ensure compliance with contractual terms. Identify opportunities to enhance service delivery and achieve better value for money. Support the selection, evaluation, and onboarding of new suppliers in line with technology and business goals. Collaborate More ❯

the IT Infrastructure and Operations team within the NICE Digital, Information and Technology directorate. The post holder will have responsibility for the delivery of day-to-day IT Infrastructure management and support as well as networking and Infrastructure as service (IaaS). The postholder will also be responsible for leading and managing the delivery of key projects associated with … more information with regards to eligibility Main duties of the job The role requires a balance of technical expertise gained through current, hands-on system development, strong interpersonal and management skills, and the ability to build effective relationships in a complex environment. As Head of Infrastructure & Cloud Services, the post holder will work across coding, operational support, and system … gained through experience and further training/development; Experience Essential Demonstrated and proven extensive experience in an IT Infrastructure role Experience Essential Demonstrated and proven extensive experience of operational management of Window servers, web servers and delivering a complex, distributed web application stack Experience Essential Demonstrated experience in establishing high performing teams and engaging staff in effective delivery of More ❯