Job summary This is an exciting opportunity for an experienced Service Transition Manager to join us and lead the transition of new digital systems and services into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in Service Transition with strong knowledge of ITIL frameworks. The … be part of a highly successful team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA. Main duties of the job The post holder will act as the lead for the Service Transition across all Digital & RSP services within Health … Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of new systems and services from Service Release to Business As Usual (BAU) within Research Systems Programme (RSP). The STM (Service Transition Manager) will be expected to work within a strategic service delivery More ❯
Service Transition Coordinator Opportunity in Manchester Are you ready to take on a pivotal role in IT servicemanagement and coordination? Our client is seeking a skilled and dedicated Service Transition Coordinator to join their team on a contract basis. Based in Manchester, this is your chance to contribute to a dynamic environment where your expertise … will help drive successful service transitions and business outcomes. Key Skills for Success Experience in IT ServiceManagement or Project Coordination: Proven ability to manage and support IT service delivery or coordinate projects effectively. Understanding of the ITIL Framework, particularly Service Transition: A solid grasp of ITIL principles to facilitate seamless service transfer and … tasks while maintaining clear and professional communication with stakeholders. Ability to Manage Multiple Priorities Under Pressure: A flexible and calm approach to juggling tasks within tight deadlines. Familiarity with ServiceManagement Tools (e.g., ServiceNow): Practical experience using servicemanagement platforms to streamline workflows and processes. This is an excellent opportunity for professionals eager to bring their More ❯
Service Transition Coordinator Opportunity in Manchester Are you ready to take on a pivotal role in IT servicemanagement and coordination? Our client is seeking a skilled and dedicated Service Transition Coordinator to join their team on a contract basis. Based in Manchester, this is your chance to contribute to a dynamic environment where your expertise … will help drive successful service transitions and business outcomes. Key Skills for Success Experience in IT ServiceManagement or Project Coordination: Proven ability to manage and support IT service delivery or coordinate projects effectively. Understanding of the ITIL Framework, particularly Service Transition: A solid grasp of ITIL principles to facilitate seamless service transfer and … tasks while maintaining clear and professional communication with stakeholders. Ability to Manage Multiple Priorities Under Pressure: A flexible and calm approach to juggling tasks within tight deadlines. Familiarity with ServiceManagement Tools (e.g., ServiceNow): Practical experience using servicemanagement platforms to streamline workflows and processes. This is an excellent opportunity for professionals eager to bring their More ❯
across all of Data Analytics systems work per the prescribed HSBC and ITIL standards. Within various teams, review and monitor, report if all aspects of Production processing (Incidents, Problems, Service Level indicators etc.) using automated dashboards are performing at optimum levels according to business needs. Work closely with the Engineering/product team to ensure implementation of automation of … project requirements. Preferably candidate who has worked in production support function. Requirements Bachelor of Engineering preferred. Good knowledge of ServiceNow tool and able to create dashboards/reports for management overview. Should have hands-on experience in creating reports in Microsoft excel. Capable of understanding the ITIL terminology and various ServiceManagement and Software Development Lifecycle terminologies. … Knowledge of Hadoop and ITIL – Alerting and Monitoring, Change management, Problem management and Incident management. Knowledge of service protection and change exception handling. Knowledge and understanding of Banking domain and IT Infrastructure is preferred. Proven experience of working with/in RTB/Production support teams. Hands-on experience and sound understanding of HSBC and ITIL, processes More ❯
Job Title: AV Service Engineer Location: Manchester Pay: £200.00 - £250.00 per day (depending on experience) Type: Freelance/Contract An established AV integration company is seeking an experienced Freelance AV Service Engineer to support service, maintenance, and troubleshooting activities across a range of corporate clients. This freelance role offers regular work on a day-rate basis, attending … Responsibilities: Diagnosing and repairing faults across a range of AV systems, including displays, video conferencing systems, audio setups, and control systems Performing routine preventative maintenance and system checks Completing service reports and communicating findings clearly to the servicemanagement team Providing remote support when required Liaising with clients professionally to minimise downtime and ensure satisfaction Updating firmware … and system configurations as needed Requirements: Proven experience as an AV Service Engineer within corporate environments Strong fault-finding skills across AV systems (Crestron, Extron, Biamp, Cisco, Microsoft Teams Rooms, etc.) Ability to work independently, efficiently, and professionally on client sites Full set of tools and PPE ECS/CSCS certification (preferred) Full UK driving licence and own reliable More ❯
Job Title: AV Service Engineer Location: Manchester Pay: £200.00 - £250.00 per day (depending on experience) Type: Freelance/Contract An established AV integration company is seeking an experienced Freelance AV Service Engineer to support service, maintenance, and troubleshooting activities across a range of corporate clients. This freelance role offers regular work on a day-rate basis, attending … Responsibilities: Diagnosing and repairing faults across a range of AV systems, including displays, video conferencing systems, audio setups, and control systems Performing routine preventative maintenance and system checks Completing service reports and communicating findings clearly to the servicemanagement team Providing remote support when required Liaising with clients professionally to minimise downtime and ensure satisfaction Updating firmware … and system configurations as needed Requirements: Proven experience as an AV Service Engineer within corporate environments Strong fault-finding skills across AV systems (Crestron, Extron, Biamp, Cisco, Microsoft Teams Rooms, etc.) Ability to work independently, efficiently, and professionally on client sites Full set of tools and PPE ECS/CSCS certification (preferred) Full UK driving licence and own reliable More ❯
