2 of 2 Contract Customer Service Jobs in Mansfield

join our client on a fixed-term basis, supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities End User Device … first- and second-line fix capabilities. Compliance & Best Practice: Work in line with IT compliance standards, BCP/DR principles, and industry best practices. Customer Service & Communication: Deliver excellent support to users of varying technical ability, communicating clearly and professionally. Stakeholder and Supplier Management: Collaborate with internal teams ...

installation checks. Support Active Directory and Microsoft 365 administration tasks. Manage device updates and configurations via SCCM and Intune . Respond to incidents and service requests promptly, maintaining clear communication. Document processes and contribute to knowledge base articles. Skills & Experience Previous experience in desktop support within an enterprise environment. … Familiarity with Windows 10/11, Microsoft 365, and Active Directory. Basic SCCM and Intune knowledge. Strong troubleshooting and customer service skills. Contract Details Rate: Up to £200 per day (Inside IR35) Duration: 4 months (extension possible) Location: North Nottingham (on-site, 5 days per week) Positions Available ...