3 of 3 Contract Microsoft 365 Jobs in Merseyside

Voice Engineer (Microsoft Teams Voice | Cisco | Ribbon SBC | PowerShell) - Contract Location: Chester (Hybrid - 3 days per week onsite) We are recruiting for an experienced Voice Engineer to join a large-scale enterprise environment, supporting and maintaining a global voice infrastructure with a strong focus on Microsoft Teams Voice … enterprise telephony. This is an excellent opportunity for an engineer with a background in Microsoft Teams Phone, Cisco Voice and SIP/VoIP technologies who enjoys working in a fast-paced production environment, troubleshooting complex voice issues and collaborating with global support teams. Responsibilities Provide operational support for Microsoft ...

resolution, ensuring users receive a responsive, professional, and customer-focused support service at every stage. Key experience required: Experience as an IT Support Engineer. Microsoft 365 support and administration ServiceNow ideally but any other ticketing software acceptable iManage (preferred) Strong customer facing/customer service experience Windows … users via phone, email and remote support. Logging, managing and resolving incidents and service requests through to completion. Troubleshooting hardware, software and Microsoft 365 related issues. Supporting users across Windows desktop environments and core business applications. Using ServiceNow to manage tickets in line with agreed service levels. ...

users receive a professional and positive experience every time. Key experience required: Experience as a Service desk engineer previously ideally in the legal industry Microsoft 365 administration and support ServiceNow – tickets iManage (preferred) Windows desktop support Active Directory and user administration General hardware, software and peripheral troubleshooting … users via phone, email and remote support. Logging, managing and resolving incidents and service requests through to completion. Troubleshooting hardware, software and Microsoft 365 related issues. Supporting users across Windows desktop environments and core business applications. Using ServiceNow to manage tickets in line with agreed service levels. ...