2 of 2 DemandTrendContract CRM Jobs in Middlesex

candidate: - Fluent in German (written and spoken) essential - Previous Customer Service or Admin experience needed - Excellent communication skills - Customer service focused - Confident, proactive and dynamic - Computer literate (excel, outlook, CRM system) The salary: £27,500 per annum plus Bonus and excellent benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business More ❯

first level technical support need to be logged and escalated to the Technical Support department. Translation help may be required on some cases. Manage the Customer Service and RMA CRM inboxes ensuring that a 24-hour response is achieved. To effectively monitor service levels and customer satisfaction and contribute actively towards a smooth customer experience. Clearly communicate with customers via … and phone. Where applicable, deal with complaints from customers and make good business decisions to resolve them. To create and maintain clear and detailed work records in the Kingston CRM database and other work tools and update the various logs when applicable. Handle Live Chats requests from EMEA. Experience To have a minimum of 1 years administrative experience or customer More ❯