1 of 1 Contract Incident Management Jobs in Middlesex

deployments and report status to stakeholders Provide remote technical support for Windows servers, tills, self-checkouts, and peripherals Log and manage incidents raised by stores in the internal service management system Collaborate with 3rd-party suppliers and field engineers using Microsoft Teams Ensure deployment activities meet quality, change control, and compliance standards Identify and implement process improvements to enhance … Services: Active Directory, DHCP, Server Print Queues Bit9/Carbon Black/App Control SCOM (monitoring) IIS, DFS, KMS (working knowledge desirable) Other Tools: Microsoft Excel (reporting and analysis) Incident Management Databases/ITSM tools Microsoft Teams (collaboration) About the Team The Retail Implementation Team is responsible for rolling out IT, voice, and data solutions across the UK … rollouts. Recent Projects Include: Upgrading store LAN and wireless infrastructure Enhancing print services across all stores Deploying systems for a new national distribution centre Supporting franchise partners with stock management systems Peak trading hardware deployments Expanding self-checkout estate and rolling out new till scanning solutions Why Join Us? Work with cutting-edge retail technology in a large, fast More ❯