Helpdesk Administrator
- Hiring Organisation
- Guidant Global
- Location
- Smethwick, West Midlands, West Midlands (County), United Kingdom
- Employment Type
- Contract
maintenance-related enquiries via phone, email, or fax. Log, track, and manage the full life cycle of work orders through the Maximo CAFM system. Apply and monitor service level agreements (SLAs), ensuring urgent requests are prioritised appropriately. Coordinate and assign work to in-house engineers or subcontractors and raise purchase … administrative or helpdesk roles - ideally within Facilities Management (FM), Technical, or Healthcare environments. Proficiency with Microsoft Office (Word, Excel, Outlook) and experience using CAFM systems like Maximo and finance tools like Coupa . Excellent organisational and time management abilities with the capacity to prioritise multiple tasks. High attention to detail