1 of 1 Contract Chatbot Jobs in the Midlands

play a key role in transforming complex data into actionable insights that support strategic decision-making. You will analyse data generated from an internal chatbot used for colleague support, helping to drive improvements in Containment and Net Promoter Score (NPS). Your work will directly contribute to enhancing operational efficiency … across the organisation. Roles and Responsibilities: Analyse and interpret complex datasets to identify trends, patterns, and insights that inform business decisions. Leverage data from chatbot interactions to support Containment and NPS improvement initiatives. Capture, validate, and document business and data requirements to ensure alignment with strategic goals. Develop clear process More ❯