22 of 22 Contract Customer Service Jobs in the Midlands

experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep/Administrator Shifts: Monday - Friday, 2 shifts … services have been supplied Liaising with suppliers to resolve any invoice queries Answering the telephones and passing on messages in a professional manner Taking customer orders Updating customers on orders and deliveries Dealing with any customer queries Supporting internal staff with pricing queries Data entry Requirements Excellent ...

Customer Service - Order to Cash Coordinator Location: Towcester,Northamptonshire Salary : Competitive Vacancy Type: 12 Month Fixed Term Contract, Full Time We are seeking an enthusiastic Customer Service Order to Cash Coordinator to join our team at our scenic Northamptonshire office. This role is a 12-month … term contract. The role serves as a key link between customers, sales, Supply Chain and Finance to ensure the accurate and timely processing of customer orders through to invoicing and payment resolution The Opportunity: A role within a top 10 Global Animal Health player, in a market delivering consistent ...

full-time candidates. The role is outside IR35. You must be able to be DBS cleared if needed. We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring … Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions. Key Responsibilities Configure and administer Oracle ...

full-time candidates. The role is outside IR35. You must be able to be DBS cleared if needed. We are seeking an experienced Oracle Service Cloud Developer to support the development, configuration, and enhancement of Oracle Service Cloud solutions. The successful candidate will have strong experience configuring … Oracle Service Cloud platform, creating and managing custom fields and objects, developing business processes, and supporting customer service operations. This role requires a blend of technical development and system configuration expertise to deliver scalable and efficient customer service solutions. Key Responsibilities Configure and administer Oracle ...

homes across the UK. Working alongside qualified electricians, you'll play a key role in delivering high-quality renewable energy solutions while ensuring excellent customer service and safety standards. Every installation is different, making this an exciting opportunity for someone with strong roofing expertise, a proactive mindset … delivering exceptional workmanship. What You'll Be Doing As a Solar Roofing Installer, you will: Transport installation equipment, materials and tools to and from customer sites. Collect equipment and ensure waste materials are disposed of appropriately. Arrive on-site at agreed times and maintain clear communication with customers ...

endpoint management, desktop hardware and mobile devices. As the Desktop Support Engineer, you will provide 2nd and 3rd line technical support across a varied customer base, working across multiple sites. You will manage your own workload, investigate complex technical issues, liaise with internal teams and external suppliers, and contribute … wider IT projects and service improvements. What you will be doing as Desktop Support Engineer: Provide 2nd and 3rd line technical support to users across a large customer base. Take ownership of incidents and service requests, ensuring issues are resolved within agreed SLA timescales. Diagnose and resolve ...

this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client … leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made ...

time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution … escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. As an IT recycler and supplier ...

Service Desk Analyst – Contract Location: Hereford ( 1 day a week in office) Contract: 3 Months Rate: Up to £180 per day Job Type: Full-Time Contract Working Hours: Monday–Friday, between 8am and 5:30pm on a rota basis About the Role Our client is looking for an experienced … Service Desk Analyst to join their IT team on an initial 3-month contract . You'll provide professional, customer-focused 1st line IT support to a broad user base, handling incidents and service requests across desktop devices, applications and user access. This is a great opportunity ...

Nottingham. This is a highly varied, fast-paced administration role involving inbox management, spreadsheets, contract renewals, telephone and email communication, and coordinating with multiple service teams. Ideal for an experienced Administrator who can interview and start ASAP. The Role: Monitor and manage shared inboxes Update spreadsheets and internal records … Support contract renewal administration Handle inbound and outbound calls, emails and text messages Coordinate with multiple internal service teams Provide a wide range of general office and administrative support The Person: Previous Administration or Office Support experience Strong IT skills, including Excel and Microsoft Office Comfortable managing multiple inboxes ...

enhancing cloud-hosted solutions across Azure and AWS environments. You'll provide third-line support for internally developed applications while working closely with Customer Support, Development, Architecture, and Infrastructure teams to ensure exceptional service delivery. This is an exciting opportunity for someone who thrives in a technically challenging … second-line support teams. Work closely with development teams to identify software defects and implement effective workarounds. Deploy application updates, patches, and hotfixes. Service Availability & Performance Monitor cloud-hosted platforms to ensure compliance with service availability and performance commitments. Proactively manage alerts, event logs, and system monitoring tools. ...

Type: Full-Time Contract About the Role Our client is looking for an experienced 2nd Line Support Engineer to join their IT Service Desk on an initial 3-month contract . You'll provide professional, customer-focused 1st and 2nd line technical support across a large and varied … varied role offering exposure to a broad range of technologies and client environments, with the opportunity to contribute to IT projects and ongoing service improvements. What You'll Do Provide 1st and 2nd line technical support via telephone and remote support Resolve incidents, problems and service requests within ...

Industrial Estate, Nottingham. You'll provide day-to-day logistics and operational support, working closely with depot teams, engineers and customers to keep orders, service activity and administration running smoothly. SAP experience is essential for this role. The Role Provide day-to-day administration and operational support … depot Process orders, service activity and logistics information using SAP Maintain accurate records and update internal systems Support the coordination of equipment, deliveries and depot activity Liaise with engineers, customers and internal teams regarding operational requirements Handle customer and internal enquiries via phone and email Assist with general ...

engineers Diagnose and resolve complex 3rd line support issues Provide technical guidance and mentoring to 2nd line support staff Help maintain high technical and customer service standards across the helpdesk Take ownership of escalated client issues through to resolution Support Microsoft 365 and Azure environments Troubleshoot Windows Server ...

looking for an exceptional Senior Python Engineer to join a major, multi-year technology programme at National Grid, helping to build a new customer CRM platform from the ground up. The platform is currently in the discovery phase, making this a genuine greenfield opportunity to influence architecture, engineering standards … ways of working from the outset. The platform will support a range of customer interactions, including login issues, enquiries, complaints and wider customer service activity. You'll work across multiple front-end and back-end engineering teams in an Agile environment. This is a hands-on engineering ...

performance marketers and clients to scope functionality, estimate development work and recommend appropriate solutions. Develop internal tools that improve reporting, client onboarding, project delivery, customer experience and operational efficiency. Explore and implement AI-enabled solutions for lead management, customer service, content workflows, insight gathering and business automation. ...

Line Support experience Strong knowledge of Windows and Office 365 Experience with helpdesk/ticketing systems Active Directory experience desirable Excellent communication and customer service skills Education sector experience preferred Valid DBS required If you're interested, please send your up-to-date ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … other departments within Valpak, as well as external organisations, and will therefore need excellent communication skills and a high level of professionalism. Key Accountabilities Customer service To produce written communication with clients and suppliers through emails To provide telephone and live chat support to clients and suppliers when ...

Parking Services & CCTV Technician Are you organised, customer-focused and looking for a varied role supporting essential local services? Join our Parking Services & CCTV Team and help deliver efficient, high-quality services across Nuneaton and Bedworth. You'll play a key role in the administration of parking and CCTV … operations, dealing with customer enquiries, payments, permits and Penalty Charge Notices, while supporting projects and special events. If you have strong administrative skills, excellent attention to detail and confidence using IT systems, this is a fantastic opportunity to make a difference in your community while developing your skills within ...

site support team based at Gatwick Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment. Key Responsibilities: Provide front-line IT support at the on-site Tech … cover with agreed time off in the week Requirements: Proven experience in a 1st line/Level 1 IT support role Excellent communication and customer service skills Ability to work both independently and as part of a team Full, clean UK driving licence (essential for airside driving certification ...

genuinely changes lives, we'd love to hear from you. The Opportunity This is an exciting 12-month maternity cover opportunity for a Technical Service Lead to own our Service and Repairs function, lead a talented team, and help ensure the people who rely on Smartbox Technology continue … technical problem-solving with people leadership and operational improvement. You'll play a key role in ensuring customers receive a responsive, reliable repair service while helping shape the future of our service operation as we continue to grow and evolve. What You'll Be Doing You'll lead ...

strategic decision-making. Working with a variety of stakeholders, you'll develop reports, dashboards, and analysis that help drive continuous improvement and enhance service delivery. Key responsibilities include: Producing regular and ad-hoc management information and performance reports Extracting, cleansing, validating, and analysing data from multiple sources Developing dashboards … explain complex information clearly Desirable Skills Power BI (including Power Query, DAX, data modelling, and report development) SQL Experience working within public sector, housing, customer services, or similarly regulated environments Knowledge of performance reporting and KPI analysis If you're a detail-oriented analyst who enjoys transforming data into ...