1 to 12 of 12 Contract Customer Service Jobs in the Midlands

you will play an important integral role in the efficient day-to-day running of the DAFaid Contact Centre through the delivery of excellent customer service. Showing a desire to provide inspirational service whilst meeting customer demands. By the provision of a responsive, consistent, and high-quality … telephone service that delights Customers. Working continually to improve the quality of service delivered. Salary is £23,795.20 per year. Shifts fall Monday to Sunday between 6am and 10pm. 40 Hours per week. Key Accountabilities To play an important integral role in the efficient day-to-day running … of the DAFaid Contact Centre through the delivery of excellent customer service. Showing a desire to provide inspirational service whilst meeting customer demands. To demonstrate excellent customer service skills whilst providing inspirational service whilst meeting customer demands. Demonstrating initiative, by managing workload effectively more »

the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and offer … the provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service more »

opportunity for an experienced Leading & Development Lead Trainer to join my client on a fixed term contract for maternity cover. Are you passionate about customer excellence through training? Do you have experience looking after outsources stakeholder relationships? Do you have experienced in creation and delivery of training material and … a first-class experience and aim to be first call resolution. Key Responsibilities of the Learning & Development Lead Trainer: Design and delivery of effective customer service onboarding and continuous training Lead the 2 Trainers to ensure exceptional inductions and ongoing customer service training Identify training gaps more »

IT Service Desk Analyst £200 per day - Inside IR35 via Umbrella Location: Birmingham, West Midlands - Full time onsite 5 days per week - Excellent transport links Midlands based Service Desk resources are required to work on our financial services client's thriving desk until 17/9/24. … The Service Desk Analyst will be required to cover the following- Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams Be the primary point of … contact to accept Self Service requests/tickets, ensuring all the required data is captured, tickets are set to the correct priority level, assigned to the correct internal team for management or apply simple fixes Where demand is reduced, undertake ticket admin tasks such as call chase ups, keeping more »

Job title: Tenancy Officer - Overall Purpose of Job To provide a high quality, customer focused tenancy management service predominantly within a specified geographical area, ensuring efficient and effective management of the Companys housing stock. Driving Licence is essential for this role 12 month position £22, 413.69 p.a. Mon … leave Health Scheme Pension Training and development Main Responsibilities Deal with all tenancy and estate management issues that form part of Ongos tenancy management service such as starter tenancy visits and permission requests. To deal with all aspects nuisance, neighbour disputes and anti-social behaviour and enforce conditions of … Develop and maintain consultation and participation with residents, including representing Ongo Homes at formal and informal resident meetings or as part of estate or service improvements work. Represent Ongo Homes at multi agency meetings relating to tenancy or estate management issues. Highlight emerging issues within communities and on estates more »

rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited … Installation of authorised software to end user devices. Hardware and user onboarding, off-boarding and de-provisioning. Essential Skills & Experience: Proven experience in a service desk BAU environment Windows and Mac operating systems Strong troubleshooting and problem-solving skills. Ability to work both independently and as part of a … team. Excellent communication, customer service and interpersonal skills. Previous experience in a similar role. If you are suitable and interested in this opportunity, then please apply or send your CV directly to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to more »

month contract with potential to extend. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong Customer Service skills. DBS check is required. If you are interested in this role and would like to understand more then please click apply. more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »

of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001 … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied work Ability … to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently a Project more »

be your perfect job! We are proud to be the UK's most helpful recruitment technology company, so you should love providing a good service to customers and helping people. Sound good? Then apply today more »

Knowledge articles to ensure that they are fit for purpose i.e. are they relevant & up to date Put in place and document a good customer service practise that is measurable. Support and have best in service mindset Help drive and understand the Win11 BAU support requirements during more »

a Salesforce Administrator. In this role, you will play a crucial part in optimizing their systems and processes, driving efficiency and excellence across their customer service and portfolio management functions. Responsibilities- Assist users with system issues and ensure prompt resolution. Gather user requirements to enhance system functionality. Customize more »