Lead Desktop support engineer
Daventry, Northamptonshire, East Midlands, United Kingdom
Upbeat Ideas UK Ltd
Daventry. 100% Onsite role JD: L2 resource oversee and guide resources as a Lead Engineer. He should provide daily/weekly/monthly reports to client and TechM. Application Support on Client PCs Installation and deinstallation of applications Troubleshooting of applications Support with application questions Installation/deinstallation of software applications. Installation/deinstallation of site-specific software … as needed. PC hardware support Issue of new hardware Dismantling of old hardware physical patching of network connections to the network switch Error analysis in case of hardware failures Troubleshooting of defective hardware In the case of warranty claims, triggering, monitoring, and completing the fault clearance with the manufacturer IT relocations Hardware preparations (staging, application installations, upgrades) Printer support … e.g., Line printer, Label printer, Laser printer, large format printers In the case of warranty claims, triggering, monitoring, and completing the fault clearance with the manufacturer IPHONE and IPAD support Setup of mobile devices such as iPads, DWT (Digital Workstation Tablets), and iPhones Troubleshooting of end devices Support for user questions regarding hardware and software Media technology support More ❯
Employment Type: Contract
Rate: £30,000
Posted: