10 of 10 DemandTrendContract ITIL Jobs in the Midlands

file and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

file and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

customer service focus. Strong documentation and governance writing skills. Works well independently and collaboratively. Builds strong relationships with end users. Knowledge of PaaS, SaaS, and IaaS technologies. Understanding of ITIL, GDPR, and security principles. Location. The location for this role is 16 Summer Lane, Birmingham, B19 3SD with at least 2 days a week spent in the office. Please note More ❯

Demonstrated ability to align IT functions with broader business goals Strong leadership, analytical, and problem-solving capabilities Excellent communication, negotiation, and prioritisation skills Relevant certifications or qualifications (e.g. Prince2, ITIL) beneficial More ❯

Desirable Skills: Skilled stakeholder management, including the ability to challenge senior stakeholders professionally . Leadership and mentoring experience. Ability to work independently and handle multiple tasks without compromising quality. ITIL-based support environment experience. Knowledge of business-critical real-time systems. Exceptional attention to detail with quick analytical decision-making. If youre ready to take on a key security role More ❯

Microsoft Intune, SCCM and Active Directory. Clear and confident communication with both technical and non-technical stakeholders. A collaborative, proactive mindset and a commitment to service excellence. Familiarity with ITIL or other service management frameworks. Ready to Make a Difference? If you're excited about the prospect of enhancing IT services and meet the qualifications outlined above, we want to More ❯

and risk management processes. Knowledge and experience of applying cybersecurity controls within SAAS environments. Project Engagement Strong stakeholder management skills Knowledge and experience in software development lifecycle processes and ITIL principles. Collaborative Working Effective communication skills (written and verbal) Prepared to challenge IT and business change programmes to ensure secure by design principles are adhered to. Understands the pragmatic approach More ❯

IT Technician is to work as part of a wider team to support the business by fulfilling incident and request tickets by providing excellent customer service whilst working to ITIL best practices.Due to the nature of this work, the role is primarily based at the head office in Atherstone, although some travel may be required. Working from home can be More ❯

as MS Project, Smartsheet, JIRA, or similar. PMP, PRINCE2, or equivalent certification. Preferred Qualifications/Experience: Prior involvement in business transformation or large-scale IT implementation programmes. Understanding of ITIL and service transition best practices. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and More ❯

2nd line support, manage escalations, and ensure seamless knowledge transfer and service readiness. You'll need to be from a helpdesk management background with proven experience in service transitions, ITIL frameworks, and stakeholder engagement. Having experience on transitioning IT support services is a bonus. We're looking for candidates who possess the following: Proven experience working as a Help Desk … Manager Strong knowledge of ITIL and ITSM best practice Experience of migrating a help desk is a bonus If the above sounds of interest please apply for more information More ❯