13 of 13 Contract ITIL Jobs in the Midlands

experience in 1st and 2nd line support within a multi-site organisation• Strong technical knowledge of Microsoft technologies (Windows 10/11, Active Directory, Exchange, SCCM, etc.)• Familiarity with ITIL service management principles and Service Desk tools• Experience supporting desktop/mobile environments and conducting fault resolution• Excellent communication and documentation skills• Ability to work under pressure and manage multiple More ❯

busy workload and to meet deadlines. Confidence to interact with other teams and the wider business. Already experienced as a Systems Analyst, you will have a broad understanding of ITIL and Business Analysis. Demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem More ❯

busy workload and to meet deadlines. Confidence to interact with other teams and the wider business. Already experienced as a Systems Analyst, you will have a broad understanding of ITIL and Business Analysis. Demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem More ❯

proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise. ? Design, develop, and maintain custom code for all ServiceNow modules ? Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) ? Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications ? Supporting the iterative configuration of the HRSD application, engage stakeholders More ❯

proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Supporting the iterative configuration of the HRSD application, engage stakeholders More ❯

Bachelor's degree (or higher) in Computer Science, Information Technology, or related field. Preferred certifications: Cisco CCNP/CCIE, Juniper JNCIP/JNCIE, AWS/Azure network certifications, TOGAF, ITIL, CISSP, CCSP. Soft Skills & Attributes: Strategic and analytical thinker. Outstanding communicator able to translate technical designs for non-technical stakeholders. Strong leadership, mentoring, and documentation abilities. Vendor and stakeholder management More ❯

outcomes from supplier negotiations Contribute to business-critical projects where licensing decisions shape architecture and investment choices Youll also have the opportunity to complete professional IT certifications such as ITIL and other qualifications relevant to Software Asset Management and vendor management, giving you the knowledge and credibility to thrive in this specialist field. By the end of the scheme, youll More ❯

Ability to work under pressure and meet strict deadlines. Ownership mindset with strong problem-solving capabilities. Desirable Skills: Experience supporting Oracle E-Business Suite (EBS) in production. Familiarity with ITIL processes (Incident, Problem, Change Management). Basic SQL and Oracle database performance knowledge. Background in large-scale enterprise IT environments. What you need to do now If you're interested More ❯

technical discipline. The scheme will suit you if you have a genuine passion for all things, IT and an awareness of architectural standards and methodologies and an understanding of ITIL procedures as implemented by NFU Mutual or a willingness to work towards it, and the ability to build and maintain effective relationships with senior stakeholders. If you are passionate about More ❯

Minimum 5 years Experience as a Security consultant, Security Architect or equivalent. Hold any Certification like Palo Alto PCNSA/PCNSE, F5, CompTIA, Zscaler, Azure, AWS, CISSP, CCSP, ISSAP, ITIL etc., Palo Alto is mandate, CISCO/Fire point Knowledge Zscaler/F5 Knowledge/Proxy More ❯

the relevant suppliers. Act as the central point of coordination for service transition, ensuring control over modifications and introductions of new services across suppliers. What we need from you ITIL v3 or v4 foundation or above. Relationship management. Supplier management. Strong communication skills (written and verbal). Attention to detail. Here’s what you need to know Our market-leading More ❯

Active Directory * Any basic networking knowledge (DHCP, DNS, TCP/IP) will be highly beneficial. * Setup and administration of endpoints (laptops, desktops, mobile phones, tablets) * Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured * Possess excellent communication skills with the ability to explain technical concepts to non-technical users More ❯

transfer into ongoing service delivery teams. Key Responsibilities: Lead daily operational support of legacy systems, ensuring availability, performance, and resilience. Manage incident, problem, and change activities in line with ITIL and enterprise service standards. Proactively monitor and tune infrastructure, applications, messaging, and scheduling platforms. Act as the escalation point for critical incidents, coordinating technical resources to achieve rapid resolution. Lead … record in managing/supporting enterprise-scale services. Experience of working in a multivendor environment, where co-ordination, triage and joint working is essential for operational activities. Familiarity with ITIL-aligned service management . Building KT libraries Previous involvement in system migrations, re-platforming, or legacy modernisation programmes highly desirable. Background in high-availability, disaster recovery, and enterprise integration patterns. More ❯