1 of 1 Contract Line Management Jobs in the Midlands

escalated technical support issues across the lines of business to ensure systems availability to the customer. Support the timely delivery of IT Provision ,Incident handling, Service Requests and Change Management by the team to the published SLAs and KPIs Provide technical support in the delivery of the services offered by the team and input to service productivity to achieve … targets. Provide Line Manager early sight visibility of issues and concerns that could impact the Systems Engineering objectives, and effectively manage escalations. Support the Operational elements on transformational opportunities to help meet Enterprise Cloud Infrastructure and Technology objectives and influence the business to adopt recommendations. Practice CI methodology as a standard operating tool used by the team on a … MySQL) & our support structure. Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner. Stakeholder Management: Able to collaborate and work effectively across complex and matrix relationships, negotiating where needed to help support agreement. All profiles will be reviewed against the required skills and experience. More ❯