NHS Arden and Greater East Midlands Commissioning Support Unit
Job summary We are seeking a skilled and motivated Service Management Practitioner to join the Systems, Applications, and Reporting team within the Business Intelligence function, Data & Systems. This role calls for someone with a passion for delivering exceptional service and a commitment to excellence. You'll be part of a dynamic team working to drive impactful outcomes and support … our mission. Main duties of the job The Service Management Practitioner is responsible for overseeing the daily operations of the service, ensuring that users and business teams receive the support they need. This role includes representing the team to stakeholders, monitoring service performance to ensure timely resolution of tickets, and driving continuous improvement. The Service Management Practitioner also … acts as a key liaison between the end users and Service Desk, 2nd/3rd Line Teams and the wider business. About us Arden & GEM is a leading Commissioning Support Unit (CSU) working across the health and care system in England to provide transformational solutions, business support and clinical services. We work in partnership with other health and care More ❯
where necessary training will be given. Each employee is expected to not only adhere to established EH&S policies and procedures, but also to bring to the attention of linemanagement, conditions that may warrant improved EH&S practices. Working safely, and following sound environmental practices, is a condition of employment. If you feel you have the necessary More ❯
the flexibility to be able to provide holiday and sick cover for colleagues within your own team and other CoC's. Undertake any other work as directed by their Line Manager in connection with their job as may be requested. Personal profile required: An individual with a customer first mindset who is easy to do business with and makes More ❯
and support engineering test teams with rectification of issues. Work with Supplier Teams to develop fix & resolution plans for hardware issues. Undertake any other work as directed by their Line Manager in connection with their job as may be requested from time to time. Problems faced are difficult and often complex. Specialisation Match Note: Para-Professional incumbents typically work More ❯
Country Pathology Service (BCPS) Pathology IT team deliver theirs and partner Trust plans. The BCPS Pathology IT team are a national award winning team and provide technical and project management support to the pathology network in the Black Country. A new avenue for the IT team is to provide support to neighbouring pathology networks and Trusts to deliver transformation … programmes and this role will be central to delivering that support. The post holder will be Line Managed by the BCPS Transformation Lead and will work closely with the BCPS Integration Lead and members of the BCPS Pathology IT Team in providing Business as usual and project support for BCPS systems and projects. Main duties of the job The … Integration solutions and provide regular reports for any IT related projects. To support to the BCPS Integration Manager to ensure systems are functioning efficiently and that incident and problem management is properly delivered for the BCPS and the partner Trusts. Generate reports where appropriate to identify trend analysis in issues and incidents highlighting critical areas to line management. More ❯
Northern Lincolnshire and Goole NHS Foundation Trust
if it works for you and works for the role, we'll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/… NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website athttps://join.humberhealthpartnership.nhs.uk/In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment More ❯
