Senior Product Analyst - Contact
Nottingham, Nottinghamshire, England, United Kingdom
E.ON
who loves using data to make a real difference? As a Senior Product Analyst at E.ON Next, you'll play a pivotal role in shaping the products our customers and Energy Specialists rely on every day. You'll work closely with colleagues across the business, from product leads to engineers, to understand challenges, explore innovative solutions and help our Contact … products truly shine. If you thrive in a collaborative environment and enjoy seeing your insights turn into action, this could be the perfect next step for you. You'll most likely focus on shaping and delivering our emerging generative AI journeys within the IVR, helping redefine how customers interact with E.ON Next. This will involve exploring how AI can improve … automation, personalise interactions and enhance the overall customer experience. You'll also contribute more broadly to the evolution of our Contact products, supporting a range of initiatives that improve customer and Energy Specialist experiences. Here's a taste of what you'll be doing: Collaborate with product leads, managers, engineers and business partners to identify, refine, and deliver improvements to More ❯
Employment Type: Contractor
Rate: Competitive salary
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