Amazon Connect Architect
- Hiring Organisation
- Infoplus Technologies UK Ltd
- Location
- Edinburgh, Midlothian, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
real-life solution architecture experience Good understanding of contact center technology landscape. Proven knowledge of Contact Center technologies including Interactive Voice Response (IVR), Voice Biometrics, Natural Language Processing, Telephony Integration CTI, Automatic Call Distribution ACD, Call Recording and Automation using AI/ML. Deep expertise on AWS contact center relevant ...