Business analyst
- Hiring Organisation
- Lorien
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Competitive salary
Business Analyst | Contact Centre Transformation | Life & Pensions 6-Month Contract (Strong Extension Likely) | Remote (UK-Wide) | Once-a-Month in Edinburgh We're hiring 2 Business Analysts for a high-profile Contact Centre Transformation programme at a major Life & Pensions business - replacing a core customer contact … ceremonies Challenge existing process and push improvements through Manage stakeholders across business and tech Unblock risks and dependencies What you'll bring Solid BA experience on large-scale, Agile change programmes (2-week sprints) Strong requirements gathering, backlog management and workshop facilitation Sharp stakeholder management - confident challenging people constructively ...