2 of 2 Contract Citrix Jobs in Midlothian

network connectivity issues. Provide support for collaboration tools (eg, Microsoft 365, Teams) Support mobile devices and remote access solutions Provide support for VDI/Citrix or virtual desktop environments User & Stakeholder Support: Communicate effectively with end users and provide timely updates on issues. Maintain a high level of customer … Windows OS and desktop support Experience with hardware troubleshooting and device setup Familiarity with Active Directory, VPN, and networking basics Experience with VDI/Citrix environments is a plus Tools & Processes: Experience with ITSM tools (ServiceNow). Understanding of SLA-driven support and ITIL processes If you are interested ...

Windows OS and desktop support. Experience with hardware troubleshooting and device setup. Familiarity with Active Directory, VPN, networking basics. Experience with VDI/Citrix environments is a plus. Tools & Processes Experience with ITSM tools (ServiceNow). Understanding of SLA-driven support and ITIL processes. The Role: Service Delivery & Desktop … connectivity issues. Provide support for collaboration tools (eg, Microsoft 365, Teams). Support mobile devices and remote access solutions. Provide support for VDI/Citrix or virtual desktop environments. User & Stakeholder Support Communicate effectively with end users and provide timely updates on issues. Maintain a high level of customer ...