3 of 3 Contract Microsoft 365 Jobs in Midlothian

mindset with excellent notes, handover and escalation quality Comfortable working a shift rota (Mon-Sun) within service hours (7am-7pm, including weekends) Should have Microsoft 365 support experience (Outlook, Teams, OneDrive, SharePoint common issues) Basic network troubleshooting (Wi-Fi/VPN, DNS, connectivity checks) Familiarity with Active ...

Cyber Essentials, CAF, NIST, NCSC) to define remediation actions. Lead or support security improvements across Azure and on-prem environments. Configure, optimise, and manage Microsoft Defender and related endpoint, identity, and cloud security tools. Identify and report security non-compliance, recommending technical fixes. Prepare Change Requests and implementation plans … handover materials for BAU teams. Support continuous improvement of security assurance and configuration baselines. Technical Environment Cloud: Azure (identity, security, monitoring, automation, compliance), including M365, Power Platform, Dynamics. Enterprise Systems: Key Vault, Conditional Access, EntraID, Intune, AD, PKI, Public DNS, GPO. Infrastructure: Windows Server, Hyper-V, VMware, hybrid networking ...

line customer focused services Working on IT support tasks including providing IT Helpdesk, customer service support, break fix, triage. Skills & Experience Technical knowledge of Microsoft Windows 11 and proficient in supporting Microsoft Office applications, particularly Outlook and Office 365. Relevant experience of providing floorwalking and helpdesk IT support ...