IT Support 1st and 2nd Line Engineer
- Hiring Organisation
- Marshall Resource Partners Ltd
- Location
- Milton Keynes, Buckinghamshire, South East, United Kingdom
- Employment Type
- Contract, Work From Home
- Contract Rate
- £30,000
/2 nd Line Support Analyst FTC 18 months Milton Keynes 3 days on site 2 wfh (PLEASE NOTE ADDITIONAL NOTES PERSONALLY WRITTEN BY THE CLIENT AT THE FOOT OF THESE DETAILS) Purpose To provide 1st/2 nd Line IT Support to the business, ensuring … locations. Logging calls on the IT Service Desk (ManageEngine Service Desk Plus) and managing their timely resolution Providing 1st/2 nd line technical support Escalation of support requests to internal/external support staff when necessary Supporting users in the use of computer equipment by providing advice ...