2 of 2 Contract Microsoft 365 Jobs in Milton Keynes

driving service improvement Excellent stakeholder engagement and communication skills Strong hands on expertise across infrastructure, networking, and end user computing environments Proven experience with Microsoft Azure (IaaS, networking, storage, security) In depth knowledge of Microsoft 365 including Entra ID (Azure AD) Strong administration experience across Microsoft Server and Desktop operating systems Hands on experience with Microsoft Hyper V virtualisation Expert knowledge of Microsoft Intune and endpoint/mobile device management Strong understanding of firewall technologies, network security principles, and the OSI model Experience managing network switching environments Contract Initial 3 month contract Competitive ...

prioritise support requests Resolving basic IT issues over the phone, including: Password resets and account unlocks Basic desktop and application troubleshooting Email and Office 365 basic issues Printer connectivity and basic configuration User guidance on standard software applications Accurately logging all support requests as tickets with clear, detailed … regular updates Managing your personal ticket queue and ensuring timely closure of resolved issues Essential Requirements Basic understanding of IT fundamentals (Windows OS, Office 365, email systems) Excellent telephone manner and customer service skills Strong communication skills with the ability to explain technical concepts to non-technical users ...