6 of 6 Contract Customer Service Jobs in Norfolk

ICT Service Desk Analyst - 12+ Month Contract Location: Wymondham, Norfolk, NR18 0WW | Schedule: Monday-Friday, 9:00 AM-5:00 PM (rotating shifts between 8:00 AM and 5:00 PM) Hybrid Work: Considered after 3-month review Contract Length: 12 months, with possible extension Security Clearance: Must have lived in the UK continuously for the past 3 years … Work: Applicants must have current and unrestricted right to work in the UK. Unfortunately, visa sponsorship is not available for this role. Are you experienced in handling high-volume service requests and delivering exceptional customer support? This role is ideal for candidates from any industry who have worked on a help desk or service desk , and are … now looking to step into the world of ICT support. Key Responsibilities Manage a high volume of incoming calls , live chats , and self-service portal requests. Deliver excellent customer service while troubleshooting or triaging basic ICT issues. Log, categorize, and assign service tickets using internal systems. Work closely with ICT teams to ensure timely issue resolution. More ❯

ICT Service Desk Analyst - 12+ Month Contract Location: Wymondham, Norfolk, NR18 0WW | Schedule: Monday-Friday, 9:00 AM-5:00 PM (rotating shifts between 8:00 AM and 5:00 PM) Hybrid Work: Considered after 3-month review Contract Length: 12 months, with possible extension Security Clearance: Must have lived in the UK continuously for the past 3 years … Work: Applicants must have current and unrestricted right to work in the UK. Unfortunately, visa sponsorship is not available for this role. Are you experienced in handling high-volume service requests and delivering exceptional customer support? This role is ideal for candidates from any industry who have worked on a help desk or service desk , and are … now looking to step into the world of ICT support. Key Responsibilities Manage a high volume of incoming calls , live chats , and self-service portal requests. Deliver excellent customer service while troubleshooting or triaging basic ICT issues. Log, categorize, and assign service tickets using internal systems. Work closely with ICT teams to ensure timely issue resolution. More ❯

IT Support//Service Desk Analyst Engineer//Norwich//Contract//initial 3 months//£15.88 PAYE (£20 Umbrella) per hour REED Technology are working with a client who are looking for a skilled and motivated Digital Service Desk Analyst Engineer to join their Digital Services team, providing technical support across multiple … sites. This is a hands-on, customer-focused role involving hardware and software support, asset management, and process improvement. Key Responsibilities: Deliver technical support for end-user devices, software, and peripherals, including installation, upgrades, diagnostics, and repairs. Manage the lifecycle of IT hardware assets, including asset tagging, configuration, disposal, and CMDB updates. Carry out repairs and configure smartphones/… What You’ll Need: Experience in an IT support environment, preferably in a large organisation. Strong understanding of IT hardware/software, fault resolution and asset management. Excellent communication, customer service, and organisational skills. Relevant IT qualifications (e.g. MCDST, MCITP, MCP) or working towards them. Willingness to travel between sites and participate in the on-call rota. If More ❯

Learning how to maintain IT systems and networks Supporting the wider IT team with day-to-day tasks and projects What You’ll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What … per annum for 12 months, then increasing to NMW or NLW in accordance with Government guidelines 18 month contract- gaining an IT Qualification 31 days holiday, increasing with service, plus an additional paid day for your birthday! Paid time off annually to volunteer Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access More ❯

Learning how to maintain IT systems and networks Supporting the wider IT team with day-to-day tasks and projects What You'll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What … per annum for 12 months, then increasing to NMW or NLW in accordance with Government guidelines 18 month contract- gaining an IT Qualification 31 days holiday, increasing with service, plus an additional paid day for your birthday! Paid time off annually to volunteer Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access More ❯

Rata Requirements The person must have a very good phone manor. Very good people person and outgoing personality. Calm but can handle one call after another for sustained periods. Customer Service focused. Can follow process as every client has different requirements for logging tickets. Is good with IT – we use a ticketing system, Outlook etc. Anyone with a More ❯