2 of 2 Contract Documentation Skills Jobs in the North East

scenarios and scripts; support and lead user acceptance testing (UAT) Assess change impacts and support implementation, training and business readiness activities Produce high-quality documentation including requirements packs, process maps, options appraisals and governance papers Support management of risks, issues, dependencies and actions across the business analysis workstream Undertake … functional requirements Strong process mapping and service redesign experience Experience supporting testing activities including UAT and defect resolution Experience producing high-quality documentation for varied audiences Experience working within social care or local government environments Skills & Abilities Strong analytical and problem-solving capability Excellent stakeholder engagement and workshop ...

support is delivered across the business. This role is also highly user-facing, involving regular interaction with internal stakeholders and end users. Strong communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities * Provide end-user support … systems * Configure and support iOS/Android mobile devices and 4G/5G connectivity devices * Assist with ongoing IT projects and maintain accurate technical documentation Skills & Experience * Previous experience within a Service Desk/Desktop Support environment * Experience working with ITSM platforms such as ServiceNow * Strong knowledge ...