1 of 1 Contract Escalation Management Jobs in the North East

with good knowledge of MS office, including excel and PowerPoint for reporting and presentations. Responsibilities of Regulatory Supervisor: Responsible for the day-to-day management of a team of up to 6 colleagues. Managing and distributing QA workload across the team to ensure ongoing colleague competence, ensuring that customer … help continuous improvement. Some of the essential skills and experience that we require a candidate to have includes but not limited to: People Management including Coaching is essential. Experience of complaints and/or escalation management is key. Experience within Financial Services, or other regulated environment ...