Contract Service Analyst Jobs in the North East

1 of 1 Contract Service Analyst Jobs in the North East

Service Desk Analyst

Newcastle Upon Tyne, United Kingdom
NHS Counter Fraud Authority
relevant groups. Provide user access management for multiple applications. Support improvements to enhance services assist various ISO audits/Pharmacy Reward schemes. Be involved in evolution of key IT Service Management practices through participation in regular meetings and proactive engagement with the wider team and organisation with a constant focus on enhancing our service provision. Potential applicants can … Counter Fraud strategy, NHSCFA acts as the principal lead for the NHS and wider health group in counter fraud intelligence work. The post holder will work with the NHSCFA Service Desk team in managing and resolving incidents and requests to the IT Service Desk, providing an effective service to all users of NHSCFA's IT systems. To … support this function, the post holder will have knowledge of IT Service Management principles and practices, such as ITIL. They will often liaise and work with the outsourced IT provider's support teams in providing this service. The post-holder will work within the NHSCFA Technology User Services team to monitor and proactively manage systems as well as resolving More ❯
Employment Type: Fixed-Term
Salary: £31049.00 - £37796.00 a year
Posted:
Service Analyst
the North East
10th Percentile
£166
25th Percentile
£171
Median
£180
75th Percentile
£194
90th Percentile
£198