resolving technical issues swiftly.Assist customers with setup and operational queries, ensuring a seamless experience.Perform regular maintenance and troubleshooting to keep printers in optimal condition.Collaborate with team members to enhance servicedelivery and customer satisfaction.Document all interactions and solutions in our support system to ensure continuity and improvement. What We're Looking For: Strong technical knowledge of printers, particularly More ❯
IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by the Department, a high-level of customer focus is essential, along with strong written and verbal … will be expected to operate as the primary on-site IT representative in the absence of the Global IT Manager or during periods of remote support, ensuring continuity of service and timely resolution of technical issues. A broad understanding of core IT principles and a willingness to learn are essential. This role provides an excellent opportunity to develop and … Microsoft 365. Administer software licensing and user assignments for key enterprise applications, including Adobe Creative Cloud, Autodesk, Microsoft 365, and other business-critical platforms. Monitor, prioritise, and resolve IT service requests through the ticketing system, maintaining clear communication and timely updates. Contribute to the planning and delivery of IT projects, upgrades, and system improvements. Develop and maintain IT More ❯
IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by the Department, a high-level of customer focus is essential, along with strong written and verbal … will be expected to operate as the primary on-site IT representative in the absence of the Global IT Manager or during periods of remote support, ensuring continuity of service and timely resolution of technical issues. A broad understanding of core IT principles and a willingness to learn are essential. This role provides an excellent opportunity to develop and … Microsoft 365. Administer software licensing and user assignments for key enterprise applications, including Adobe Creative Cloud, Autodesk, Microsoft 365, and other business-critical platforms. Monitor, prioritise, and resolve IT service requests through the ticketing system, maintaining clear communication and timely updates. Contribute to the planning and delivery of IT projects, upgrades, and system improvements. Develop and maintain IT More ❯
North London, London, United Kingdom Hybrid/Remote Options
Look Ahead Care and Support
our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes … office location being Look Ahead's Head Office although the post holder may be required to visit some of our services from time to time as part of their service delivery. This is a 12-month fixed-term contract, with a potential 6-month extension. Essential: Hands on knowledge of and involvement in system administration for various systems, including More ❯
