1 to 25 of 28 Contract CRM Jobs in the North West

supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL More ❯

supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL More ❯

and engagement Use analytics to optimise performance and report on ROI What You'll Bring: Proven B2B marketing experience with strong strategic and creative chops Expertise in digital marketing, CRM (ideally Pipedrive), campaign automation and Power BI Excellent communication and stakeholder management skills Strong analytical mindset with a passion for performance metrics Experience in brand building and content strategy Ability More ❯

and translate to technical deliverables, design, lead and execute project plans and workstreams. Provide training across the organisation to front line managers and staff on various systems including Dynamics CRM, Power BI, and new systems to be implemented. Manages project work packages including requirements, testing, training, and transition to go-live. Captures "as is" processes and undertakes analysis to identify More ❯

and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations. This is a hands-on role where you'll be configuring, customising, and optimising the CRM platform, while also adm click apply for full job details More ❯

to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients' initial requests to understand their underlying needs. You will; Update employers' CRM system with client's feedback, specific needs and requirements; Develop new tools to improve business processes; Implement and manage on-screen help ideas via our online helpdesk; Communicate client information More ❯

the rate is outside IR35. Key Responsibilities: Own PPC, SEO, and e-commerce performance Lead go-to-market campaigns for new product launches Optimise website and marketplace conversion Manage CRM, retention, and lifecycle marketing Collaborate with founders and external partners More ❯

training, and go-live support, aligning with business objectives across residential, commercial, and development portfolios. A key focus will be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk … rollout. Ensure alignment with strategic objectives and operational needs. Stakeholder Engagement Act as the central point of contact between internal teams (finance, asset management, property management, IT, marketing/CRM) and external suppliers. Coordinate workshops to capture requirements and translate into system configuration. Provide regular updates and reports to senior management and project steering groups. System Design & Integration Work with … estate sector. Strong track record in delivering ERP or property management system implementations. Hands-on experience managing API integrations and working with developers on system connectivity. Familiarity with HubSpot CRM and its integration with third-party systems. Experience of data migration projects. Knowledge of integration with finance systems (general ledger, purchase ledger, payment platforms). Excellent stakeholder management and communication More ❯

training, and go-live support, aligning with business objectives across residential, commercial, and development portfolios. A key focus will be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk … rollout. Ensure alignment with strategic objectives and operational needs. Stakeholder Engagement Act as the central point of contact between internal teams (finance, asset management, property management, IT, marketing/CRM) and external suppliers. Coordinate workshops to capture requirements and translate into system configuration. Provide regular updates and reports to senior management and project steering groups. System Design & Integration Work with … estate sector. Strong track record in delivering ERP or property management system implementations. Hands-on experience managing API integrations and working with developers on system connectivity. Familiarity with HubSpot CRM and its integration with third-party systems. Experience of data migration projects. Knowledge of integration with finance systems (general ledger, purchase ledger, payment platforms). Excellent stakeholder management and communication More ❯

CRM Assistant - Temporary Location: Manchester (preferred) or Glasgow | Rate: £20/hour | Inside IR35 | Start: ASAP I am seeking a CRM Assistant on a temporary basis to join a busy Business Development & Marketing team. This is an excellent opportunity for someone with CRM experience to work on day-to-day processes, support projects, and help improve the use of CRM … systems across the business. Key Responsibilities: Become a subject matter expert on the CRM platform and contribute to process documentation. Complete day-to-day CRM data management accurately and efficiently. Provide solutions and best practice guidance to colleagues, helping them get the most out of the CRM system. Assist with system enhancements, integrations, and upgrades to improve functionality. Collaborate with … Digital Marketing, to ensure data quality and efficient processes. Support wider team initiatives and contribute to marketing or business development projects where needed. Essential Skills & Experience: Strong knowledge of CRM systems and data management. Experience working with data and spreadsheets. Ability to suggest process improvements and proactively identify solutions. Strong time management, attention to detail, and good communication skills. Desirable More ❯

CRM Assistant - Temporary Location: Manchester (preferred) or Glasgow Rate: 20/hour Inside IR35 Start: ASAP I am seeking a CRM Assistant on a temporary basis to join a busy Business Development & Marketing team. This is an excellent opportunity for someone with CRM experience to work on day-to-day processes, support projects, and help improve the use of CRM … systems across the business. Key Responsibilities: Become a subject matter expert on the CRM platform and contribute to process documentation. Complete day-to-day CRM data management accurately and efficiently. Provide solutions and best practice guidance to colleagues, helping them get the most out of the CRM system. Assist with system enhancements, integrations, and upgrades to improve functionality. Collaborate with … Digital Marketing, to ensure data quality and efficient processes. Support wider team initiatives and contribute to marketing or business development projects where needed. Essential Skills & Experience: Strong knowledge of CRM systems and data management. Experience working with data and spreadsheets. Ability to suggest process improvements and proactively identify solutions. Strong time management, attention to detail, and good communication skills. Desirable More ❯

Join us in transforming pet care. Here at Pets at Home were looking for a CRM Analytics Manager to join us on a 12-month fixed term contract as maternity cover. About the Role: At Pets at Home, were on a mission to create a better world for pets and the people who love them. As a CRM Analytics Manager … youll lead a team of expert analysts to shape and deliver data-driven CRM strategies that support our next-generation pet care services. Youll work cross-functionally to turn data into actionable insights, optimise campaign performance and champion a culture of continuous learning and improvement. This is a fantastic opportunity to make a real impact in a purpose-led business … while developing your leadership and analytical expertise. This role offers hybrid working from our Support Office in Handforth, Cheshire. What youll do: Lead and develop a team of CRM analysts to deliver high-impact insights Own the CRM data, targeting and analytics plan Partner with stakeholders to shape CRM strategy and campaign execution Drive a test-and-learn culture and More ❯

Our client is embarking on a major transformation programme and they're looking for a skilled Functional Consultant with proven Microsoft Dynamics 365 Field Service and CRM expertise. This role will play a key part in shaping and delivering solutions that drive operational efficiency, elevate customer experience, and meet strategic business goals. What you'll be doing: Designing and implementing … Dynamics 365 Field Service and CRM solutions to support business change. Enhancing processes around scheduling, mobile workforce management, and asset tracking. Working with the Power Platform (Power Apps, Power Automate), Dataverse, and Dynamics 365 configuration. Engaging with stakeholders at all levels, gathering requirements, and ensuring solutions align with objectives. Operating effectively in a fast-paced contract environment, managing priorities with … minimal supervision. What we're looking for: Demonstrable background delivering Dynamics 365 Field Service and CRM projects in a consulting role. Solid understanding of field service processes and best practices. Strong technical know-how with the wider Microsoft ecosystem (Power Platform, Dataverse). Excellent communication skills and stakeholder management capability. This role is Inside IR35 and requires you to be More ❯

and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations. This is a hands-on role where you'll be configuring, customising, and optimising the CRM platform, while also administering associated Microsoft 365 services. Dynamics 365 Customer Service Specialist -Contract- Key Responsibilities Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables, etc.) Manage and develop … CMS change requests Monitor and improve performance using Dataverse Application Insights Build automation flows using Power Automate to reduce manual tasks Develop JavaScript WebResources to extend CRM functionality Utilise WebAPI for integrations and data operations Maintain the Dynamics 365 Contact Center, including: Copilot Studio – build voice/chat bots Copilot Analytics – track and optimise performance Administer SharePoint & Teams (auto-attendance … call queues) Configure and maintain MSCRMAddons and other CRM enhancements Provide BAU support for CMS, SharePoint, Teams, and related services Dynamics 365 Customer Service Specialist – Experience required Strong hands-on experience with Dynamics 365 Customer Service Solid understanding of Power Platform (Power Automate, Dataverse) Strong JavaScript skills for CRM WebResources Experience with WebAPI integrations Exposure to Copilot Studio/Copilot More ❯

and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations. This is a hands-on role where you’ll be configuring, customising, and optimising the CRM platform, while also administering associated Microsoft 365 services. Dynamics 365 Customer Service Specialist -Contract- Key Responsibilities Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables, etc.) Manage and develop … CMS change requests Monitor and improve performance using Dataverse Application Insights Build automation flows using Power Automate to reduce manual tasks Develop JavaScript WebResources to extend CRM functionality Utilise WebAPI for integrations and data operations Maintain the Dynamics 365 Contact Center, including: Copilot Studio – build voice/chat bots Copilot Analytics – track and optimise performance Administer SharePoint & Teams (auto-attendance … call queues) Configure and maintain MSCRMAddons and other CRM enhancements Provide BAU support for CMS, SharePoint, Teams, and related services Dynamics 365 Customer Service Specialist – Experience required Strong hands-on experience with Dynamics 365 Customer Service Solid understanding of Power Platform (Power Automate, Dataverse) Strong JavaScript skills for CRM WebResources Experience with WebAPI integrations Exposure to Copilot Studio/Copilot More ❯

will have the following skills and experience: Proven experience as an Enterprise Architect and as an Architect Proven experience on global d365 CE (Dynamics 365) implementations Proven experience of CRM and ERP Proven experience working across multiple projects which could include ERP, Data, Middleware and CRM Proven experience with APIs and systems integration (both Legacy and cloud) Proven experience of … a variety of ERP and CRM systems A strong working knowledge of multi-cloud environments Azure, AWS, GCP etc. Proven experience in design, architecture and blueprints including interfaces with various systems A good knowledge of DevOps and DevSecOps Strong requirement gathering and analysis skills - functional and non-functional requirements Proven governance and documentation skills Exceptional stakeholder engagement experience Role is More ❯

their Alumni and Development teams. This strategic initiative will replace a legacy platform, enhancing engagement and operational efficiency. It marks the first step towards establishing a unified, enterprise-level CRM solution across the organisation laying the foundation for future integration and innovation in how they connect with their global community. As part of this transformation we require an experienced Data … Architect with a strong background in Salesforce to lead the design and governance of data architecture across their CRM ecosystem. This role will be instrumental in defining data models, integration strategies, and data quality frameworks in collaboration with third-party implementation partners. As the Data Architect (Salesforce) you will ensure that data flows securely and efficiently across systems, enabling meaningful … to working with the project team and third-party Partner implementing Salesforce, this role will involve working with a range of IT Services (Enterprise Architects, Data Architects, Integration Architects, CRM Team, etc) and end user teams. Essential Skills & Experience required: As the Data Architect (Salesforce) you will be experienced to lead the design and delivery of scalable data architecture solutions. More ❯

Hybrid)Ir35 - Inside (Must use an umbrella company)We are looking for an experienced Enterprise Data Architect to lead the design and delivery of scalable data architecture solutions. Salesforce CRM experience is essential for this role and project. The role involves translating complex business requirements into effective data models, implementing enterprise data management practices, and supporting strategic decision-making.Candidates should … with organisational needs.Desirable qualifications are TOGAF, Enterprise Big Data Professional and Certification in Business Data Analytics (CBDA). Salesforce Certifications are also desirable.Experience in Higher Education and/or CRM implementation projects is also desirable. What are the 3 most important things that you will be and looking for on a CV/shortlisting on: Proven Experience in Data Architecture More ❯

Hybrid) Ir35 - Inside (Must use an umbrella company) We are looking for an experienced Enterprise Data Architect to lead the design and delivery of scalable data architecture solutions. Salesforce CRM experience is essential for this role and project. The role involves translating complex business requirements into effective data models, implementing enterprise data management practices, and supporting strategic decision-making. Candidates … needs. Desirable qualifications are TOGAF, Enterprise Big Data Professional and Certification in Business Data Analytics (CBDA). Salesforce Certifications are also desirable. Experience in Higher Education and/or CRM implementation projects is also desirable. What are the 3 most important things that you will be and looking for on a CV/shortlisting on: Proven Experience in Data Architecture More ❯

their Alumni and Development teams. This strategic initiative will replace a legacy platform, enhancing engagement and operational efficiency. It marks the first step towards establishing a unified, enterprise-level CRM solution across the business, laying the foundation for future integration and innovation in how they connect with their global community. As the Salesforce Solution Architect you will lead the architectural … design and strategic direction of the new platform. This role will be pivotal in shaping their CRM landscape, working in close partnership with third-party implementation partners to ensure scalable, secure, and future-ready solutions. You will possess deep technical expertise, a collaborative mindset, with a passion for delivering impactful digital change in a complex, multi-stakeholder environment. In addition … to working with the project team and third-party Partner implementing Salesforce, this role with work with a range of IT Services (Enterprise Architects, Data Architects, CRM Team, etc) and end user teams. Essential Skills & Experience required As the Salesforce Solutions Architect you will possess extensive experience in IT architecture design and implementation, with deep expertise in Salesforce solutions and More ❯

a day (Inside IR35) 3-6 Months Manchester (Hybrid) We are looking for an experienced Data Architect to lead the design and delivery of scalable data architecture solutions. CRM experience is essential for this role and project. The role involves translating complex business requirements into effective data models, implementing enterprise data management practices, and supporting strategic decision-making. Candidates should … and align data solutions with organisational needs.Desirable qualifications are TOGAF, Enterprise Big Data Professional and Certification in Business Data Analytics (CBDA). .Experience in Higher Education and/or CRM implementation projects is also desirable. What are the most important things that you will be looking for on a CV/shortlisting: Proven Experience in Data Architecture & Governance Strong CRM More ❯

the chance to make a significant impact within the higher education sector by driving end-to-end IT architecture design and implementation. If you are passionate about solutions architecture, CRM systems, and agile delivery, this role is perfect for you! Key Responsibilities and Skills Salesforce Expertise: Hands-on experience in Salesforce configuration and integration to deliver robust CRM solutions. End More ❯

the chance to make a significant impact within the higher education sector by driving end-to-end IT architecture design and implementation. If you are passionate about solutions architecture, CRM systems, and agile delivery, this role is perfect for you! Key Responsibilities and Skills Salesforce Expertise: Hands-on experience in Salesforce configuration and integration to deliver robust CRM solutions. End More ❯

clinicians. About the Role: This role is initially a 3 month contract with possibilities of extension where you’ll be responsible for integrating and optimising the following systems: HubSpot CRM – marketing, sales, and communication; Semble EMR – patient and clinical record management; Blood Testing Portal – pathology orders and results; Medication Portal – prescription management and dispatch; Royal Mail Tracking – logistics automation and … end-to-end flow. Develop dashboards for operational visibility and compliance tracking. Skills and Expertise: Proven experience in systems integration, automation, or solution architecture. Hands-on experience with HubSpot CRM, Semble, and automation tools (Zapier, Make, Power Automate). Strong understanding of APIs, data mapping, and workflow logic. Technical ability in Python, JavaScript, or Node.js. Experience with healthcare and logistics More ❯

Architect will work closely within our client's team, leading the design and implementation of data models, integration strategies, and data quality frameworks, particularly in relation to their Salesforce CRM ecosystem. Stakeholder engagement will also play a vital aspect of this role, ensuring alignment with the organisation's goals and challenges. Key Skills and Expertise Data Architecture & Governance: Proven ability … to define and manage robust data structures and frameworks that advance organizational goals. Salesforce Experience: Expertise in working with Salesforce CRM to design and implement scalable, efficient systems. Data Models: Strong capability in designing data models tailored to organisational needs. Integration Strategies: Experience in seamless integration of data systems and platforms to enhance operational efficiency. Data Quality Frameworks: Skilled in More ❯