19 of 19 Contract Change Management Jobs in the North West

proven experience delivering tech-enabled transformation within a retail setting, and who thrives in a fast-paced, people-focused environment. Youll be the constant voice of the colleague experienceensuring change is not only adopted but sustained across a diverse workforce of 18,000 colleagues, from large-scale rollouts to targeted, small-group initiatives. Managing 23 projects simultaneously, youll orchestrate … readiness across business areas, landing change in the right way, at the right time. Empathy is key, as youll work closely with stakeholders at all levels to understand the impact of change on ways of working, translating business requirements and risks into actionable delivery plans. A recognised Change Management qualification (e.g. Prosci, CMI) is desirable along … with strong stakeholder management skills and a deep understanding of retail business change. Key Responsibilities What youll be doing Benefits Planning & Enablement Translate benefits into clear, business-relevant language that resonates with leaders Focus on the impact of change on colleagues Coach project teams to embed change management into delivery plans Change Readiness Be the More ❯

expected travel onsite 2-3 days per week Outside IR35 Start/End - November - March 2026 Summary We are seeking an experienced Contact Centre Consultant to lead the setup, management, and operation of both outsourced and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, transitioning from legacy systems to modern digital … solution providers . The position offers a competitive day rate, is outside IR35, and is based in the North West of England. Key Responsibilities - Lead the establishment and ongoing management of contact centres, both outsourced and insourced. - Drive digital transformation initiatives to replace legacy call centre systems with modern, efficient technologies. - Collaborate with stakeholders to design and implement scalable … contact centre solutions. - Monitor and improve operational performance, ensuring service levels and KPIs are consistently met. - Provide expert advice on best practices in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of outsourced services. - Support change management and training initiatives to embed new systems and processes. Skills - Experience in setting up, managing More ❯

expected travel onsite 2-3 days per week Outside IR35 Start/End - November - March 2026 Summary We are seeking an experienced Contact Centre Consultant to lead the setup, management, and operation of both outsourced and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, transitioning from legacy systems to modern digital … solution providers . The position offers a competitive day rate, is outside IR35, and is based in the North West of England. Key Responsibilities - Lead the establishment and ongoing management of contact centres, both outsourced and insourced. - Drive digital transformation initiatives to replace legacy call centre systems with modern, efficient technologies. - Collaborate with stakeholders to design and implement scalable … contact centre solutions. - Monitor and improve operational performance, ensuring service levels and KPIs are consistently met. - Provide expert advice on best practices in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of outsourced services. - Support change management and training initiatives to embed new systems and processes. Skills - Experience in setting up, managing More ❯

Contract Type: Temporary (12 months) Purpose of the Role To lead the planning, coordination, and delivery of a new property management system implementation to replace the existing platform. The role will ensure a smooth transition through effective project management, stakeholder engagement, system configuration, testing, training, and go-live support, aligning with business objectives across residential, commercial, and development … be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk registers. Drive end-to-end system implementation, including design, build, testing, training, and rollout. Ensure alignment with strategic … objectives and operational needs. Stakeholder Engagement Act as the central point of contact between internal teams (finance, asset management, property management, IT, marketing/CRM) and external suppliers. Coordinate workshops to capture requirements and translate into system configuration. Provide regular updates and reports to senior management and project steering groups. System Design & Integration Work with vendors to More ❯

Contract Type: Temporary (12 months) Purpose of the Role To lead the planning, coordination, and delivery of a new property management system implementation to replace the existing platform. The role will ensure a smooth transition through effective project management, stakeholder engagement, system configuration, testing, training, and go-live support, aligning with business objectives across residential, commercial, and development … be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk registers. Drive end-to-end system implementation, including design, build, testing, training, and rollout. Ensure alignment with strategic … objectives and operational needs. Stakeholder Engagement Act as the central point of contact between internal teams (finance, asset management, property management, IT, marketing/CRM) and external suppliers. Coordinate workshops to capture requirements and translate into system configuration. Provide regular updates and reports to senior management and project steering groups. System Design & Integration Work with vendors to More ❯

Cryptography Analyst-£500PD-Hybrid Overall Purpose of the Role: The Cryptographic Operations Specialist is responsible for delivering and maintaining secure, compliant, and highly available cryptographic and key management services that support business-critical functions. Working within the wider Crypto and Information Security strategy, the role involves managing cryptographic infrastructure, ensuring robust operational processes, and maintaining effective risk and compliance … controls. Role Summary: The Cryptographic Operations Specialist supports secure, compliant, and reliable cryptographic and key management services across the organization. This includes managing cryptographic infrastructure (e.g., HSMs), key lifecycle activities, certificate and SSH key management, and maintaining risk and compliance standards. Key Responsibilities: Manage cryptographic infrastructure (HSMs, key generation/distribution, SSH keys, certificates). Support cryptographic operations … across platforms (IBM, Tandem, Unix). Ensure compliance with security policies, standards, and audit requirements. Maintain accurate documentation and audit trails for key and device management. Provide incident, change, and problem management aligned with ITIL. Collaborate with stakeholders to support service delivery and project work. Participate in out-of-hours support as needed. Essential Skills & Qualifications: Bachelor's More ❯

join a dedicated security team. You will be supporting the integrity and availability of the clients cryptographic infrastructure. You will play a key role in supporting cryptographic hardware, key management services, certificate management, and ensuring adherence to IT security standards. Your expertise will help shape and secure the operations, aligning with the Crypto strategy and wider departmental goals. … Key Responsibilities Manage cryptographic hardware (HSMs - Thales, Entrust, Gemalto, etc.), including installation, configuration, and on-site activities Perform SSH key and certificate management Support cryptographic key lifecycle activities: generation, distribution, storage, recovery, and deletion Maintain accurate documentation and perform regular risk and compliance checks Handle incident, problem, and change management processes (aligned with ITIL best practices) Ensure … and adherence to Barclays' IT Security Standards Contribute to automation and scripting efforts (e.g., Python) to streamline operations Participate in out-of-hours support and provide monthly risk/management reporting Collaborate with global teams across diverse platforms (IBM, Tandem, Unix) Essential Skills & Qualifications Proven experience in cryptography or information security roles Hands-on experience with HSMs from vendors More ❯

the organisation embarks on a number of exciting transformation initiatives. The successful candidate will work across a variety of projects, including ERP upgrades, implementation of a new middle-office management system, data projects, and finance/operations enhancements. You will play a key role in capturing requirements, shaping solutions, and ensuring successful delivery alongside colleagues, technical teams, and stakeholders. … and acceptance criteria. Facilitate workshops and stakeholder meetings, acting as a bridge between business and technical teams. Support User Acceptance Testing (UAT), ensuring solutions meet business needs. Contribute to change management activities to help embed new systems, processes, and tools. Provide data analysis and reporting to support informed decision-making. Key Skills & Experience: Proven experience as a Business … Analyst within complex, multi-stakeholder environments. Strong understanding of the project lifecycle and experience across both business and IT change initiatives. Experience in finance and operations functions, ideally within ERP and workflow-related projects. Excellent stakeholder management and communication skills, with the ability to manage expectations and build collaborative relationships. Solid experience in requirements gathering, process mapping, documentation More ❯

the organisation embarks on a number of exciting transformation initiatives. The successful candidate will work across a variety of projects, including ERP upgrades, implementation of a new middle-office management system, data projects, and finance/operations enhancements. You will play a key role in capturing requirements, shaping solutions, and ensuring successful delivery alongside colleagues, technical teams, and stakeholders. … and acceptance criteria. Facilitate workshops and stakeholder meetings, acting as a bridge between business and technical teams. Support User Acceptance Testing (UAT), ensuring solutions meet business needs. Contribute to change management activities to help embed new systems, processes, and tools. Provide data analysis and reporting to support informed decision-making. Key Skills & Experience: Proven experience as a Business … Analyst within complex, multi-stakeholder environments. Strong understanding of the project lifecycle and experience across both business and IT change initiatives. Experience in finance and operations functions, ideally within ERP and workflow-related projects. Excellent stakeholder management and communication skills, with the ability to manage expectations and build collaborative relationships. Solid experience in requirements gathering, process mapping, documentation More ❯

the organisation embarks on a number of exciting transformation initiatives. The successful candidate will work across a variety of projects, including ERP upgrades, implementation of a new middle-office management system, data projects, and finance/operations enhancements. You will play a key role in capturing requirements, shaping solutions, and ensuring successful delivery alongside colleagues, technical teams, and stakeholders. … and acceptance criteria. Facilitate workshops and stakeholder meetings, acting as a bridge between business and technical teams. Support User Acceptance Testing (UAT), ensuring solutions meet business needs. Contribute to change management activities to help embed new systems, processes, and tools. Provide data analysis and reporting to support informed decision-making. Key Skills & Experience: Proven experience as a Business … Analyst within complex, multi-stakeholder environments. Strong understanding of the project lifecycle and experience across both business and IT change initiatives. Experience in finance and operations functions, ideally within ERP and workflow-related projects. Excellent stakeholder management and communication skills, with the ability to manage expectations and build collaborative relationships. Solid experience in requirements gathering, process mapping, documentation More ❯

as a key strategic partner to business leaders, vendors, and service providers, ensuring delivery of innovative technology solutions and operational excellence. While this role does not include direct line management, it will require leading cross-functional teams, contractors, and vendors to drive business-critical initiatives. Key Responsibilities IT & Technology Projects Analyse, document, and optimise business processes to align with … timelines, resources, risks, stakeholders, financials). Manage full project lifecycle from governance approval through to deployment and steady-state operations. Partner with compliance and validation resources to manage system change control and validation activities. Ensure delivery of projects on time, on scope, and on budget , acting as the primary point of contact. Engineering & Operations Leadership Oversee pilot plant operations … Leadership & Collaboration Lead cross-functional project teams and vendors to deliver against defined milestones. Build and sustain strong relationships with internal business leaders, end-users, and external partners. Champion change management, ensuring smooth transitions and adoption of new systems and processes. Foster a culture of innovation, collaboration, and operational excellence. About You Were looking for a seasoned leader More ❯

Corporate Procurement Unit (CPU) and other departments to ensure alignment with organisational standards and policies. • Draft, review, and negotiate core agreements, schedules, SOWs, SLA/OLA, pricing annexes, and change control clauses. • Identify and mitigate commercial risks and issues. • Establish contract governance, change control processes, invoicing procedures, and performance reporting cadence. • Mobilise contracts with suppliers and key stakeholders. … record in drafting and negotiating large-scale technology and services contracts. • Essential: Deep understanding of CCS procurement rules, UK public sector frameworks, and ERP commercial models. • Essential: Knowledge of change control governance, SLA design, and incentive-based pricing. • Essential: Significant knowledge of contract law, risk management, public procurement legislation, and commercial best practices. • Essential: Experience with change management processes, commercial governance, and dispute resolution. More ❯

resource allocations. Manage budgets and coordinate internal teams and external vendors. Team Leadership: Assemble, lead, and motivate project teams. Delegate tasks, monitor progress, and provide guidance and mentorship. Stakeholder Management: Act as the primary point of contact for stakeholders. Communicate project status, risks, and issues effectively. Align project outcomes with business goals and expectations. Risk & Change Management More ❯

Responsibilities: Lead digital transformation initiatives across enterprise environments Manage the transition of contractually agreed services into live operations Ensure the delivery of IT solutions that enable enterprise-wide business change Coordinate transitions between providers and support the service transition of technology vendors Collaborate effectively with diverse teams, including IT, business units, vendors, and external partners Influence and collaborate with … senior executives and business leaders Translate technical concepts into business language through excellent communication skills Apply business change management processes to derisk service transitions Job Requirements: Proven experience in leading digital transformation initiatives - specifically Service Transition Ideally Automotive experience or similar Prince 2 Certified - Key project lifecycle controls Waterfall methodology Detailed understanding of transitioning services into live operations … support Commercial and Legal teams regarding contract agreement and SLA negotiation Degree or Diploma in Computing, Business Administration, or a related subject Agile/SAFe accreditation Experience with Project Management software and methodologies (PRINCE2, SCRUM, Agile) If you are an experienced IT Project Manager with a strong background in digital transformation and are ready to take on a challenging More ❯

Coordinating multi-disciplinary project teams, ensuring projects are delivered effectively and decisions are made quickly. Helping to develop business cases for scaling up successful pilots, including benefits, costs, and change management considerations. Bringing external insight into the University by connecting with innovators and peers across sectors. What You'll Bring: This isn't a narrow technical role. It … AI-enabled projects with demonstrable impact. Excellent communication skills - able to make complex concepts clear and compelling. Advanced analytical and problem-solving skills to assess opportunities and risks. Project management expertise, balancing multiple initiatives and ensuring timely delivery. A proven ability to engage and influence stakeholders across diverse disciplines. What You'll Get: 29 days annual leave, plus bank … December closure days Generous pension scheme Flexible and hybrid working Access to a wide range of staff benefits, including discounts, wellbeing support, and development programmes The chance to lead change in one of the UK's most forward-looking universities Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of; AI More ❯

ensure good practice is understood and that decisions made align with leading practice and are maintained throughout the detailed design phase and beyond. Support other programme workstreams (testing, data, change) where required to ensure transformation outcomes are achieved. Support and guide individual functional leads to ensure their requirements are understood and that expectations are managed if necessary, Liaise with … challenge to ensure positive outcomes Person Specification Qualification and training Essential Educated to degree level, or equivalent reverent working experience Desirable CIPD or equivalent ACCC or equivalent PRINCE 2 Change Management or equivalent Experience Essential Deep functional knowledge across HR, Payroll, Finance & Procurement Extensive back-office service design and delivery experience (A/I) ERP & HCM Transformation Expertise More ❯

and Ariba. We’re seeking someone with 3–5 years’ experience in business systems, strong analytical skills, and excellent communication abilities. Knowledge of SAP/Ariba and experience in change management would be an advantage. In return, you’ll receive hybrid working, 25 days holiday plus bank holidays, pension scheme, management bonus, and excellent on-site facilities. More ❯

the service transition of technology vendors as part of a digital transformation. Responsibilities: (Planning and coordination of all technical requirements and any associated conflicts) Lead active risk and issues management, ensuring that risks and issues are owned, actioned and escalated as required. Manage any change that materially alters the project scope or plan and ensure suitable decision forums … value and efficiency. Commercial awareness: Demonstrable experience of effectively interfacing and supporting Commercial and Legal teams in context to contract agreement and SLA negotiation. An excellent understanding of business change management processes, with a demonstrable ability to apply this knowledge effectively to derisk a service transition. Location: This is a hybrid working role, with a requirement to work More ❯

practises and standard approaches. Configure devices and deploy new services into production. Participate in the prioritisation and scheduling of implementation activities. Manage stakeholder requirements effectively. Actively engage in the Change Management process. Assist in troubleshooting existing and new implementations, enhancing services along the way. Identify and manage risks within the operational environment. Ensure documentation is up-to-date More ❯