Desktop Support Team Lead
- Hiring Organisation
- Gattaca
- Location
- Lancashire, United Kingdom
- Employment Type
- Contract
Develop and deliver training and enablement activities for support teams Create and maintain knowledge articles, user guides and support documentation Promote knowledge sharing and continuous learning across the IT support function Support adoption of new technologies, processes and ways of working Stakeholder Engagement Build strong relationships with Service Desk … contact for support improvement initiatives Promote self-service capabilities and enhance the overall user experience Gather feedback and use insights to drive continuous improvement What We're Looking For Essential Previous experience leading or managing a Desktop Support, End User Computing or IT Support team ...