7 of 7 Contract Customer Experience Jobs in the North West

Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within a large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across … customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that seamlessly combine digital capabilities, automation, and human interaction. You'll play a key role from problem definition through to delivery, ensuring services are designed ...

product development lifecycle. Salary: Up to 74.53 per hour PAYE Marketing Director Role: Plan and deliver Storefront activity to improve sales, margin and customer satisfaction. Manage onboarding, performance and compliance to maintain Store Front standards. Optimise product listings, descriptions and taxonomy to improve discoverability and client uptake. Develop … implement pricing and promotional strategies to maximise sales and margin. Lead cross-functional projects to improve listing quality, customer experience and fulfilment efficiency. Collaborate with marketing to plan and execute launches, campaigns and promotional calendars. Your Background : Hold a degree in Business, Commerce, Economics or a related discipline ...

Service Level Objectives (SLOs). Troubleshoot & Prioritize: Solve complex issues across mobile apps, websites, and internal systems, prioritizing your work based on direct customer and business impact. Collaborate & Translate: Act as a key intermediary for problem-solving, effectively communicating complex technical tradeoffs and solutions to both technical … experiments running concurrently that interact with each other; you will ensure our testing and deployment ecosystems are robust and safe. Architect & Innovate: Evaluate customer needs and design ideal technical solutions. You will assess different programming languages (e.g., Java, Perl, etc.), architectures, and risk factors to choose the right tool ...

communities across the UK. Key Responsibilities Lead the technical development and delivery of iStandUKs digital products, platforms and service whilst supporting Tamesides wider Customer Experience Programme. Provide technical support and guidance as an active member of the iStandUK technical group. Design, develop, configure, test and deploy standards-based … technology and data standards to improve public services and who thrives in a collaborative, innovative environment. You will: Have at least 3 years industry experience in developing web-based applications at a senior level within a professional DevOps environment. Have a passion for creating intuitive, accessible and user-centred ...

Updating of the system with information from sub-contractors. - Updating of the system with information from operational staff members. - To promote a culture of customer service to both internal and external customers and partners and to liaise with other departments regarding issues if required. - To undertake any other reasonable … tasks and duties relevant to the post and grade as may be determined by the Contract Manager/Helpdesk Manager. Skills/Experience: - Good knowledge of computers and software. - Performing in a busy and demanding Office Environment. - Previous customer experience, able to provide a professional and supportive ...

Digital Transformation 2.0 programme. This is an exciting opportunity to play a key role in turning strategic ambitions into practical solutions that improve customer experience, simplify processes, connect systems and create capacity for future growth. Over recent years, Career Connect has invested significantly in its digital foundations, including … colleagues across Digital & IT, Data & Insight, operational teams and the Innovation Lab to identify opportunities, test new ideas and implement practical solutions. Whether improving customer journeys, reducing administrative burden, developing automation, introducing AI-enabled services or helping bring new digital products to life, you will play a key role ...

their team. This is an exciting opportunity for someone enthusiastic about connected car technology and eager to shape the future of vehicle features and customer experiences Start Date: ASAP End Date: 23/12/2026 Location: Crewe - Pyms Lane Working Pattern: Full Time Job Purpose To create, maintain … Support knowledge sharing, process documentation, and training activities. Collaborate effectively within a fast-paced programme environment to ensure successful delivery of objectives. Key Skills & Experience Essential Significant experience creating and maintaining CAD structures within a PLM environment. Strong Teamcenter Active Workspace experience (Siemens Teamcenter). Proven Bills ...