3 of 3 Contract Customer Experience Jobs in the North West

Month FTC (Maternity Cover) £32,000 – £35,000 | Full-Time | Office-Based Are you an experienced Customer Service or Customer Success Manager with strong hands-on expertise in Zendesk I’m working exclusively on behalf of a well-established, fast-growing organisation seeking a confident and capable Customer Experience Manager to lead their support function during a 12-month maternity cover. This is a fantastic opportunity for someone who thrives in a structured, KPI-driven environment and enjoys improving systems, processes, and team performance. This is a full-time, office-based role, with an ideal start ...

enhanced self-service, guided learning and new operating models across People Services. The Change & Adoption Analyst will focus on driving user adoption, improving colleague experience and supporting continuous improvement across the transformation. This role blends change delivery, learning support and customer experience thinking to ensure … live and assist during hypercare where required. Contribute to governance reporting, risk tracking and change planning activities. The Skills you'll need Experience supporting change and adoption within HR technology or system implementation programmes. Exposure to HR systems such as Oracle HCM, Workday, SAP SuccessFactors or similar platforms. Strong ...

days week onsite) Role description We are looking for an experienced AI Design Analyst (AI Foundry) with Function Data & AI 10+ years of experience to take end-to-end ownership. Key responsibilities: (Up to 10, Avoid repetition) Assess and shape AI and Copilot Use Cases aligned to strategic business … with business teams to conduct deep analysis of business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience. Design AI enabled workflows, prompt patterns, user interactions and human in the loop models that maximise safety, transparency and user trust. Assess solution ...