14 of 14 Contract Customer Service Jobs in the North West

Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within … large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that ...

printers and photocopiers while working towards a nationally recognised apprenticeship qualification. You'll be part of a supportive team, learning valuable technical and customer service skills that will help build a successful career in the digital and IT sector. Key Responsibilities: As a Digital Support Technician Apprentice … develop new technical skills. Good communication skills. Ability to work independently and as part of a team. Positive attitude and strong work ethic. Previous customer service experience. Desirable: Full UK driving licence (advantageous but not essential). Basic understanding of IT hardware and technology. Experience working with technical ...

Time Advisor, you'll be responsible for processing a wide range of payroll, time management and HR administration activities, ensuring accuracy, compliance and outstanding customer service at every stage. Working within a fast-paced environment, you'll support colleagues and stakeholders with payroll-related queries, manage key administrative … flexible benefits queries Administration and support of the e-pay system Mail merge communications and departmental correspondence Liaison with the external e-payslip provider Customer Support Provide professional and customer-focused support via telephone and ticketing systems. Assist internal stakeholders with payroll and HR-related queries. Ensure Service ...

month contract Rate: 313 per day INSIDE/UMBRELLA You will be the first point of contact for customers, delivering the highest level of customer service and engagement, and will be pre-empting investigating and resolving incidents. The role will be on a client site five days … measure. Maintaining a stock of spare equipment for rapid deployment and timely issue resolution. Liaising continuously with customers to ensure smooth communication and efficient service whilst resolving customer queries on-site. Working closely with maintenance teams to determine whether issues are IT-related or plant-related. Providing advice ...

team on an initial three-month contract. This is an excellent opportunity for someone who enjoys hands-on technical support, thrives in a customer-facing environment and has strong experience supporting Microsoft technologies across a modern enterprise estate. The Role You'll be responsible for delivering high-quality … line IT support, ensuring end users receive a first-class service while maintaining business-critical systems and devices. Responsibilities include: Providing onsite 1st and 2nd line technical support. Troubleshooting hardware, software and networking issues. Supporting Windows 10/11 and macOS devices. Administering Active Directory and Microsoft 365. Supporting ...

experienced IT Support Engineer to join a busy on-site IT support team based in Central Blackpool. This is an excellent opportunity for a customer-focused IT professional who enjoys hands-on support work and thrives in a fast-paced environment. As an IT Support Engineer, you will provide … repairs on desktop and laptop equipment. Carry out IMAC activities (Installs, Moves, Adds and Changes). Manage and complete assigned support tickets within agreed service levels. Troubleshoot and resolve network connectivity issues. Install and configure network printers and end-user devices. Escalate complex incidents where appropriate and keep users ...

migrations and infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/ ...

Information Communications Technician qualification , combining practical workplace experience with structured learning. Key Responsibilities: Provide first-line IT support to users via phone, email, and service desk systems. Diagnose and troubleshoot hardware, software, printer, and connectivity issues. Set up and configure laptops, desktops, mobile devices, and other IT equipment. Assist … looking for someone who: Has a genuine interest in technology and IT. Enjoys solving problems and learning new skills. Has strong communication and customer service skills. Is organised, reliable, and able to manage their workload effectively. Can work well as part of a team as well as independently. ...

process mapping is desirable. Experience with change management methodology is desirable. Experience within a healthcare setting is advantageous. Experience in a contact centre/customer service environment is advantageous. ...

ideally with Procurement Act 2023 knowledge, then we have an opportunity for you! This is a 12 month FTC. Here at NHS Shared Business Service, we are running a tender for our Healthcare AI Solutions (HC AI) Framework. This framework is at the cutting edge of products and services … projects. Working closely with key stakeholders to influence procurement choice and drives savings and efficiencies and improve quality. Offering procurement support to the customer Service Directorates, Heads of Procurement and Key Leaders on a national footprint. Negotiating with the supplier base ensuring that all aspects are covered within ...

planning and logistics team, supporting the movement of products used in the automotive and aviation industries. This is an office-based role with no customer contact, working closely with internal warehouse and operational teams. Daily duties will include: Producing daily stock reports and creating warehouse pick sheets Coordinating outbound … Monitoring stock levels and usage rates Assisting with inbound deliveries and stock transfers Supporting movements between manufacturing sites and external warehouses Liaising with internal customer service and operational teams to ensure orders are processed efficiently General administration linked to logistics and supply chain activities What we're looking ...

variety of payroll, time and HR administration transactions, supporting employees with payroll queries, and ensuring all work is completed accurately and within agreed service levels. Key Responsibilities Process payroll transactions including overtime, one-off payments, P45s, court orders and statutory payments Process time-related changes including sickness, shift changes … experience Knowledge of PAYE, SSP, SMP, pensions, student loans and statutory deductions Experience using SAP or another payroll system (SAP desirable) Strong administration and customer service skills Excellent attention to detail and organisational skills Confident working independently and as part of a team This is a fantastic opportunity ...

application data. KEY RESPONSIBILITIES Support, maintain and improve core housing, mobile, digital and online applications. Provide effective second-line support for incidents, problems and service requests. Investigate technical and functional issues through to resolution and service restoration. Take ownership of application incidents and keep users informed throughout … maintenance activities. CANDIDATE PROFILE The successful candidate will be an experienced and proactive applications professional who can combine technical problem-solving with strong customer service. You should be comfortable taking ownership of issues, investigating underlying causes and working with colleagues, users and suppliers to deliver reliable solutions. You must ...

SupportingofficersBusinessSupportOfficer Workswithofficerswithinrelevantserviceteams,ensuringtheyareprovidedwithallnecessarysupportandinformationtodelivertheserviceeffectively Triagingmultipleinboxes:understandingcontextandcontentofincomingqueriesanduploadingcontactsonsystem,oractioningasappropriate. Post&documentmanagementBusinessSupportOfficer FacilitatestheelectronicdeliveryofpostwithinRBK,includingscanning,indexing,routingandelectronicstorageandretrievalofdocuments Collatesandcirculatesinformationasnecessary,includingpapersforCommitteesandothermeetings ICTBusinessSupportOfficer Inputs,updates,extractsandanalysesdatarelevanttobusinesssupportactivitiesusingrelevantICTsystems Prepares,edits,formatsandprintsdocumentsusingMSOfficeandGoogleapplications FinanceBusinessSupportOfficer Undertakesarangeofrelevantservice-relatedfinancialadministrationresponsibilitiesinaccordancewiththecouncil'sfinancialproceduresandsystems Communications/CustomerServiceBusinessSupportOfficer Communicatesclearlywithcolleaguesandcustomers,ensuringthatinternalandexternalcustomersareabletoparticipateinconsultationandtwo-waycommunicationsbycommunicatingwiththerightpeopleinatimelyandappropriateway. Encouragesandactivelyengagesinpositivecross-organisationalcommunicationsandteamworking. Providesadviceandinformationonallaspectsofbusinesssupport,directingcontactstothemostappropriatearea ...