Voice AI Lead Architect (Data Architecture) - Banking
- Hiring Organisation
- iBSC
- Location
- Manchester, Lancashire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 500 Daily
client on GCP . This role combines conversational AI, data strategy, and customer engagement , acting as a trusted advisor to drive intelligent, data-driven IVR transformation . Key Responsibilities Act as the onsite Voice AI and Data Architecture lead , building strong relationships with banking stakeholders across business, data … teams. Design and deliver Voice AI/Agentic IVR solutions leveraging: Google CES/CXAS, Dialogflow CX/CCAI Vertex AI (LLMs, RAG, agent frameworks) Define and implement enterprise data architecture for Voice AI: Conversation data pipelines (Real Time + batch) Integration with data lakes, warehouses (BigQuery) Customer ...