IVR Contracts in the North West

Interactive Voice Response (IVR)
England > North West

The table below looks at the prevalence of the term IVR in contract job vacancies in the North West. Included is a benchmarking guide to the contractor rates offered in vacancies that cited IVR over the 6 months leading up to 17 August 2025, comparing them to the same period in the previous two years.

6 months to
17 Aug 2025
Same period 2024 Same period 2023
Rank 124 121 144
Rank change year-on-year -3 +23 +36
Contract jobs citing IVR 5 1 1
As % of all contract jobs advertised in the North West 0.23% 0.042% 0.034%
As % of the Miscellaneous category 0.70% 0.16% 0.11%
Number of daily rates quoted 2 1 1
10th Percentile £534 - -
25th Percentile £538 - £513
Median daily rate (50th Percentile) £550 £689 £525
Median % change year-on-year -20.17% +31.24% +20.69%
75th Percentile £563 - £538
90th Percentile £566 - -
England median daily rate £444 £550 £525
% change year-on-year -19.32% +4.76% +17.98%

All Generic Skills
North West

IVR falls under the General and Transferable Skills category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring generic IT skills in the North West.

Contract vacancies with a requirement for generic IT skills 716 637 878
As % of all contract IT jobs advertised in the North West 32.43% 26.45% 29.99%
Number of daily rates quoted 475 397 577
10th Percentile £302 £313 £256
25th Percentile £375 £425 £375
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +1.01%
75th Percentile £580 £600 £588
90th Percentile £650 £725 £650
England median daily rate £525 £550 £550
% change year-on-year -4.55% - -
Number of hourly rates quoted 41 30 39
10th Percentile £22.50 £11.25 £16.20
25th Percentile £26.88 £17.15 £16.85
Median hourly rate £40.59 £31.25 £37.50
Median % change year-on-year +29.89% -16.67% +87.50%
75th Percentile £67.25 £57.50 £48.09
90th Percentile £78.75 £93.45 £67.60
England median hourly rate £30.25 £47.50 £42.19
% change year-on-year -36.32% +12.59% +62.27%

IVR
Job Vacancy Trend in the North West

Job postings citing IVR as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for IVR in the North West

IVR
Contractor Daily Rate Trend in the North West

3-month moving average daily rate quoted in jobs citing IVR in the North West.

Daily rate trend for IVR in the North West

IVR
Contractor Hourly Rate Trend in the North West

3-month moving average hourly rates quoted in jobs citing IVR in the North West.

Hourly rate trend for IVR in the North West

IVR
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the North West region over the 6 months to 17 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Merseyside - 3 £550 - 1
Manchester - 2 - - 1
IVR
England

IVR
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (60.00%) Chatbot
Business Applications
1 1 (20.00%) Dynamics CRM
Cloud Services
1 1 (20.00%) Azure
General
1 1 (20.00%) Back Office
1 1 (20.00%) Local Government
Job Titles
1 4 (80.00%) Architect
1 4 (80.00%) Solutions Architect
2 2 (40.00%) Technical Architect
2 2 (40.00%) Technical Solutions Architect
3 1 (20.00%) Analyst
3 1 (20.00%) Business Analyst
Processes & Methodologies
1 3 (60.00%) Artificial Intelligence
1 3 (60.00%) Conversational UI
1 3 (60.00%) CRM
1 3 (60.00%) Stakeholder Management
2 2 (40.00%) API Integration
2 2 (40.00%) Integration Testing
2 2 (40.00%) System Integration Testing
2 2 (40.00%) User Acceptance Testing
Qualifications
1 1 (20.00%) Degree
Vendors
1 1 (20.00%) Microsoft