12 of 12 Contract Microsoft 365 Jobs in the North West

other support teams to swiftly manage, triage, and resolve issues. Must-Have Qualifications: We're looking for someone with the following experience and certifications: Microsoft 365 Certified: Teams Administrator Associate Proven track record in troubleshooting MS Teams issues and managing interoperability with core voice services like Ribbon … transport. Proficiency with Call Analytics, Call Quality Dashboard (CQD) reports, Quality of Experience (QER) templates, PowerBI, Teams Policies, and Audio Conferencing. Familiarity with the Microsoft 365 Admin Center, Teams Admin Center, Microsoft Entra, Message Center, and Service Desk. Experience in engaging Microsoft support tickets ...

across offices and meeting spaces Troubleshoot issues across: Laptops, desktops, and mobile devices Printers and meeting room technology Business-critical applications Support and administer: Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user account management Windows 10/11 environments Assist with: New starter onboarding and leaver … Desk, or Desktop Support role Strong experience delivering remote and onsite, face-to-face user support Solid technical knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ...

Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service … Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working ...

Infrastructure Engineer | Manchester | Contract A client is looking for an Infrastructure Engineer who will run the Server, Virtualisation, Storage and Microsoft Infrastructure Estate, while supporting a Major internal transformation project. The successful Systems Engineer will have deep expertise in Windows systems, Active directory, Virtualisation, storage and cloud platforms while … management using scripting and Infrastructure as Code. Key Skills and Experience of the Infrastructure Engineer: Must have expert knowledge of Windows Server, Active Directory, Microsoft 365, Entra ID, and Intune. Must have strong experience with VMware and/or Hyper-V, SAN, and NAS technologies. Proven experience ...

Systems Engineer | Manchester | Contract | Outside IR35 A client is seeking an experienced Systems Engineer to manage and optimise their server, virtualisation, storage, and Microsoft infrastructure environment while playing a key role in delivering a major internal transformation project. The ideal candidate will possess strong expertise in Windows Server technologies … management using scripting and Infrastructure as Code. Key Skills and Experience of the Systems Engineer: Must have expert knowledge of Windows Server, Active Directory, Microsoft 365, Entra ID, and Intune. Must have strong experience with VMware and/or Hyper-V, SAN, and NAS technologies. Proven experience ...

least 2 years of experience in a technical IT customer support (2nd level IT support) role. Skills: Strong familiarity with Windows 11, MS Office 365, mobile phone support, remote software (Bomgar), VPN, and incident management tools. Excellent customer service and problem-solving skills are required. Education: A degree ...

Strong understanding of incident management, request fulfilment, knowledge management and ITIL practices Hands-on experience with ServiceNow (or similar ITSM tools) Strong knowledge of Microsoft 365, SharePoint, Teams and Power Platform Experience delivering training, enablement or digital adoption initiatives Ability to create clear, engaging digital learning ...

operational support of the Power Platform, ensuring stability, effective monitoring, and accurate documentation across the environment. Key Responsibilities Provide operational support for the Microsoft Power Platform environment Monitor platform performance, usage, and system health, proactively identifying and resolving issues Execute administrative tasks , including user access management, environment configuration … deployment and operation of solutions Ensure adherence to organisational policies related to security, compliance, and data protection Key Skills & Experience Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse) Experience in platform administration, monitoring, and operational support Strong understanding of environment management and access ...

models, asset relationships, and data flows across complex systems. Knowledge of Data Resilience principles, including integrity, availability, recovery, and encryption. Proficiency in Excel and M365 for MI, data analysis, and governance reporting. Familiarity with Power BI and data visualisation to support insight-driven decision-making. A strong mindset focused ...

stakeholders * Contributing and engaging in team meetings and team discussions Experience required- * Customer Service Experience * Proven experience of working with Microsoft applications (O365) * Proven Experience of Incident Management Systems (ServiceNow) * First Line level IT support experience preferably within a remote support position * Knowledge of the operational and support aspects … computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation, MCP, MOS, MCSE, desired ...

Support Engineer: · Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network. · Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. · Diagnose and resolve network connectivity and troubleshooting issues. · Contribute to technology updates and develop ITIL best practices. · Providing support with additional … projects. IT Support Engineer Experience/Technologies: · Understanding of Windows 10/11 operating system – Administration and support · Microsoft Stack including Office 365 and Intune – Administration and support · Active Directory – Administration and management · Using ticketing system to respond to portal requests – User support · Communication and interpersonal skills. ...

Desk. Partnering with regional and international partners to deliver best in class client care. Requirements for the Role: The role involves basic troubleshooting of Microsoft applications and proprietary systems via phone/chat. The successful candidate will have attention to detail and be able to document tickets clearly … determine causes and resolutions of problems and incidents. Experience of ticketing systems Knowledge: Hardware Support - Windows 10/11, Software - MS Office suite, Office 365, SharePoint, Skype, Teams, ServiceNow, Copilot Location: This is a hybrid working role with a requirement to work from the clients Chester office ...