Service Desk Analyst
Oldbury or Chester CH2 1HJ, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Midlands and Lancashire Commissioning Support Unit
and the ability to deliver a high quality customer-focused professional service. The post holder will be required to meet objectives within a timely manner and within service level agreements. The successful candidate requires a calm nature and the ability to work under pressure, in order to efficiently handle peaks in demands The post holder will be expected … Experience of handling/resolving IT related queries within agreed SLA timeframes, escalating as necessary or demonstrable experience of customer facing role Qualifications Essential A level, BTEC, NVQ level 3 or equivalent further education qualifications. Skills Essential Good technical problem solving and trouble shooting skills Excellent customer service skills, and be able to More ❯
Employment Type: Fixed-Term
Salary: £27485.00 - £30162.00 a year
Posted: