2 of 2 Contract Organisational Skills Jobs in the North West

senior stakeholders. This is your chance to shine in a high-visibility, high-pressure role where your expertise will make a significant impact! Required Skills & Experience: Proven experience in Incident Management/Major Incident Management Background in IT Operations or Command centre environments Strong written and verbal communication skills … cloud) is essential Familiarity with incident management tools (ServiceNow, Remedy, Jira Service Management) Knowledge of the ITIL framework (certification preferred) Exceptional decision-making and organisational skills Key Responsibilities: Lead Major Incidents: Oversee incidents from identification to resolution, ensuring adherence to agreed SLAs. Run Incident Bridge Calls: Facilitate ...

willingness to perform break/fix repairs under supervision Previous Field Experience Essential Own vehicle and essential tools preferred Strong time management and organisational skills Flexibility to work across multiple sites Desirable Skills Previous experience in deskside support or IT helpdesk roles Familiarity with ticketing systems ...