go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users. Job description Job responsibilities Please see attached job description and person specification Staff benefits … level of experience Project Management Qualification (e.g. Prince 2) or equivalent level of experience ITIL 4 Foundation level Service Desk qualification or equivalent experience Desirable Management or leadership training Skills/Experience Essential Experience of managing a Service Desk function within a large and complex organisation Excellent inter-personal skills: diplomatic and able to inspire users and team … profile function and is the users' first point of contact ITIL principles and procedures DoH Clinical safety requirements for electronic systems Other Abilities Essential Excellent oral, written communication and presentationskills to communicate to a wide range of stakeholders Ability to establish and maintain effective working relationships with other colleagues Ability to coach team members and provide necessary More ❯
and DevOps principles. Communicate effectively with various Business & IT teams. Collaborate effectively with global members to achieve desired outcomes. Need strong verbal and written communication. Should be good in presentation skills. Ensure adherence to different OKR (Objectives and Key Results) and KPIs (Key Performance Indicators) and measure and track progress of individual teams/PODs against the different OKRs … is preferred. Proven experience of working with/in RTB/Production support teams. Hands-on experience and sound understanding of HSBC and ITIL, processes and standards. Strong communication skills and be a team player of global team. Ability to prioritise and work independently within a diverse team environment. Should have sound knowledge of service resilience, DR exercise, Backup More ❯
timelines. Implementation Preparation: Develop project kick-off materials and record key product decisions. Define and prioritize backlog for design readiness. Monitor and communicate risks, issues, and opportunities throughout delivery. Skills & Experience: Strong experience in business case development and governance processes. Proven ability to engage and manage stakeholders at all levels. Knowledge of legislative, contractual, and technological considerations in transport … projects. Excellent analytical, communication, and presentation skills. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. More ❯
