9 of 9 Contract Service Delivery Jobs in the North West

closely with the National Head of H&I, the H&I Operations and Strategy Manager, and Heads of Laboratories across the country to drive improvement, innovation, and excellence in service delivery for both patients and donors. You'll play a leading role in developing and implementing major change programmes, coordinating key performance and service improvement projects, and … for work with the National Head of H&I, the H&I Operations and Strategy Manager and the 6 Heads of Laboratories (HoLs) to continually develop and improve the delivery of service for patients and donors. Your responsibilities will include: 1. Support and contributing to the development of improved performance and service delivery for the H … I Function and provide input to the development of H&I strategy. 2. Leading and co-ordinating a range of projects addressing performance and service issues across H&I. 3. Managing the project involves implementing major change programmes within H&I. 4. Leading and producing requirements analysis and other related activities for developing H&I IT systems including Hematos More ❯

days per week on-site required Are you a tech-savvy individual with a passion for helping others? Do you thrive in a delivering 1st and 2nd line IT Service Delivery and Support where your skills make a real difference? If so, our client in the healthcare sector is looking for a dynamic 1st/2nd Line IT … to various clinical applications and enhance your technical skills. Key Responsibilities: As a 1st/2nd Line IT Support Specialist, you will: Provide efficient 1st and 2nd line IT Service Delivery and Support Troubleshoot and resolve issues related to clinical applications, desktop hardware and peripherals. Assist users with Microsoft products, including Office 365, MS Teams, Windows Desktop and … Windows Server operating systems. Communicate effectively with service users at all levels, ensuring a positive customer experience. What We're Looking For: To be successful in this role, you will need: Healthcare Experience: A solid understanding of the healthcare environment or the ability to pick up clinical application IT support quickly. Technical Skills: Significant experience in delivering 1st and More ❯

services will be a key member of the IT Infrastructure and Operations team within the NICE Digital, Information and Technology directorate. The post holder will have responsibility for the delivery of day-to-day IT Infrastructure management and support as well as networking and Infrastructure as service (IaaS). The postholder will also be responsible for leading and … managing the delivery of key projects associated with the IT infrastructure and the IaaS environment. The post holder will deputise for the Associate Director of IT Infrastructure and Operations on a number of areas and as such will develop good working relationships with NHS bodies and the Department of Health and Social Care. The post holder will work with … Services, the post holder will work across coding, operational support, and system architecture. They will lead teams responsible for Infrastructure and IaaS support. Key responsibilities include: o Collaborating with delivery teams, providing leadership and support on IT Infrastructure and IaaS for digital services o Delivering new IT projects, including specification, procurement, bid assessment, planning, and implementation o Developing and More ❯

a critical role in driving value and performance from the client’s key technology suppliers. You’ll ensure that supplier relationships are strategically managed, contracts deliver maximum benefit, and service performance remains high. You’ll collaborate closely with Service Operations, Procurement, Product Owners, and senior stakeholders to deliver outstanding results across a portfolio of critical suppliers. Key Responsibilities … and stakeholders. Monitor, analyse, and challenge vendor performance to drive continual improvement. Develop and implement strategies to address underperformance and ensure compliance with contractual terms. Identify opportunities to enhance service delivery and achieve better value for money. Support the selection, evaluation, and onboarding of new suppliers in line with technology and business goals. Collaborate across technology and business … vendors and suppliers within a technology-led environment. Proven expertise in contract management, negotiation, and supplier performance improvement. Strong analytical and reporting skills, with experience identifying cost-saving and service enhancement opportunities. Excellent communication, influencing, and stakeholder management skills. Strong understanding of IT service management (ITSM) and frameworks such as ITIL. Ability to navigate complex supplier ecosystems and More ❯

reporting, and infrastructure experience to support a fast-paced technical environment. This role will suit someone with hands-on expertise across Microsoft 365, firewalls, VoIP platforms, and ISO-aligned service delivery. Key Responsibilities Administer, configure, and secure Microsoft 365 services Lead PCI DSS SAQ-D v4 submissions and maintain compliance documentation Manage VoIP platforms (8x8, Avaya, Connex) and support More ❯

ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a ServiceNow Developer (HRSD/Payroll) on a contract basis. We're looking for an experienced ServiceNow Developer with a strong background in HR Service Delivery (HRSD) to work on payroll-related projects. Key Responsibilities: Develop and enhance More ❯

and authentication Manage testing and ensure platform functionality Collaborate with a small team (manager, software team, architect) and liaise with stakeholders including the Head of Software, Head of Group Service Delivery, Group Improvement Manager, and Project Manager (some based in Australia; flexible workinghours) Work independently to deliver high-quality solutions under tight deadlines Required Skills & Experience Strong experience … with ServiceNow development Familiarity with Tune integration and Intune connectors Experience designing self-service UX/UI Excellent communication skills with experience gathering requirements and managing stakeholders Strong time management and prioritisation skills; able to deliver under pressure Previous experience as a senior developer is a plus Knowledge of Jira integration is desirable Experience in the education sector is More ❯

day administration for estates, maintenance, and facilities projects. Maintain accurate records, schedules, and documentation, including basic document control tasks. Liaise with contractors, suppliers, and internal teams to ensure smooth service delivery. Support compliance with health & safety and statutory requirements. Skills & Experience Strong organisational and communication skills with keen attention to detail. Competence with MS Office and database systems. Experience More ❯

autonomy to ensure the successful transition from legacy systems to new digital services. This role is part of a fast-paced, iterative programme to build a user-centred digital service and achieve a successful transition from current systems (IRAS, HARP and TOPS). The programme will: connect processes for health and social care research in the UK; make the … plan, approve, set up, manage and complete research. This post is designed specifically to support and deliver the business change activity required to enable implementation of the new digital service What you'll do We're after someone who knows how to land change in the real world -- in messy, multi-agency, complex settings. You'll bring: A collaborative … Leads and the Chief Business Transformation Officer to review stakeholder impacts through agile development and provide data for readiness assessments. Engage and advise internal/external stakeholders on upcoming service, system and process changes, supporting effective planning and adoption. Work with the Communications & Engagement Manager to maintain the business change communications plan, drafting targeted content. Contribute to the development More ❯