7 of 7 Contract Service Delivery Jobs in the North West

Senior Project Manager Service & ServiceNow Transformation We are seeking a strong, business-focused Senior Project Manager Service & ServiceNow Transformation responsible for the hands-on, end-to-end delivery of a critical data migration workstream within a major enterprise Service Transformation Programme . Accountable for driving ServiceNow … enabled service transformations, this role translates strategic roadmaps into high-performance execution. The successful candidate will navigate complex, cross-functional environments , managing critical interdependencies across Service, Operations, and Technology teams to ensure successful operational readiness and business adoption. Key Responsibilities: Take absolute, end-to-end ownership of project ...

Contract Programme Director Enterprise ServiceNow & Service Transformation We are seeking an established, execution-focused Programme Director to serve as the operational and strategic backbone for a high-profile, multi-million-pound digital transformation. This massive initiative centers on migrating a complex customer service management infrastructure from legacy systems … Programme Director, you will be a highly hands-on transformation leader responsible for driving high-performance execution discipline, managing critical operating-model changes, resolving delivery risks, and enforcing robust governance across multiple workstreams, functions, and geographies. Key Responsibilities: Programme Orchestration & Service Transformation : Take end-to-end ownership ...

Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams … service owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk ...

landscapes, providing strategic direction, governance, and technical leadership within a major transformation programme. The successful candidate will operate as the key architectural authority, ensuring service integrity, alignment to business objectives, and delivery against contractual commitments. The Role As Lead Architect, you will be responsible for: Owning and governing … trusted technical advisor to senior stakeholders. Managing relationships with internal teams, suppliers, and customer stakeholders. Supporting technical decision-making and ensuring quality across service delivery. Providing guidance and leadership to Domain Architects and Engineering teams. Essential Skills & Experience You will have: Proven experience operating as a Lead Architect/ ...

working with a fast-growing IT consultancy who are quickly developing a strong reputation by helping organisations accelerate their digital transformations through expert delivery across cloud, AI, software engineering and enterprise technology. They combine strategic consultancy with hands on technical expertise and partner with clients to solve complex challenges … maintaining, supporting, and delivering network services across the organisation. The role leads a small team of engineers while actively contributing across BAU support, project delivery, and operational improvement. The position focuses on ensuring stable, secure, and high-performing networking across sites, warehouses, offices, and cloud environments, while also providing ...

Production. The individual will work within the Product Squad strongly collaborating with Engineering, Product and QA. Beyond the squad, they will interact with Service Reliability, Information Security, Architecture, QA, Production enablement, Observability, and Service Delivery teams. What you'll need to succeed Subject-matter expert in DevOps … working with mono repos and the ability to scale the Pipeline for large Engineering teams to enable parallel deployments. Knowledge of configuration management, service management, and release management toolkit to enable a high degree of automation across those areas. What you'll get in return The contract ...

development and improvement assist with administrative tasks, workshop notes, knowledge base development, and support for new and existing functionality. Work collaboratively and maintain service quality support colleagues, engage with stakeholders, promote excellent customer service, and contribute to student-focused, inclusive and value-for-money service delivery. About ...