12 of 12 Contract Service Delivery Jobs in the North West

years will: -o Provide better use of digital solutions to improve the experience for both the staff and the patient experience.o Use Digital technologies to enhance the outpatients' service and creating a seamless patient flow through the hospital from arrival to the clinic.o Provide a platform that supports the development of world-renowned research and innovation.o Expand our digital … Trust we want to stay at the forefront of care through new technological advances including Proton Beam, Bio Medical Research and experimental cancer therapies. As the Christie's Digital Service, we need to deliver the digital platforms to support these advances. Main duties of the job The Head of the Digital Portfolio is responsible for designing, developing and delivering … needed to make the portfolio a success. Champion digitally-enabled, clinical change over technical solutions.Provide leadership to deliver high quality PMO, project and programme delivery.Ensure all aspects of portfolio service delivery is aligned and contributes to the Digital Strategy.Be responsible for all escalated issues within own area and liaise directly with other teams and vendors to resolve. Develop More ❯

Job summary Midlands and Lancashire CSU provides a highly regarded IT Service Desk. Within our teams in Cheshire, Midlands and Lancashire, our experienced Service Desk staff answer thousands of requests for help every day. Our Service Desk is used by NHS organisations (ICB's, Acute and Community Trusts), GP practices, and many non-NHS clients in Local … Authorities and pharmacies. We are looking for highly motivated and capable individuals to join our team as Service Desk Analysts. The team provides 1st line support as our first point of contact for users via telephone, email and self-service portal, therefore strong communication skills are essential. This hybrid role requires a mix of mandatory onsite working and … to deliver support to the NHS and improve people's care. Main duties of the job We are looking for team players with a confident telephone manner, excellent customer service skills, and the ability to deliver a high quality customer-focused professional service. The post holder will be required to meet objectives within a timely manner and within service More ❯

Senior Service Manager/Service Delivery Manager Umbrella Engagement. 3 days on Site in the North West. Most have a strong all round background across multiple Service Management Disciplines - eg Change and Configuration Management. Will also need to have outstanding Communication and Stakeholder skills and have worked across Medium/Large Sized Fast Paced Organisations in … a Service Manager type role - not as a Service Manager delivering Services as a third party. ITIL Accredited - Delivering Services into Business Units Initial 6 month engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds More ❯

Umbrella Engagement - 6 months - North West - 3 days per week on site in the North West. Looking for an experienced ITIL Accredited Service Delivery Manager - with either a strong background in Problem and Major Incident Management. Must have outstanding communication skills and have worked in medium/large sized organisation. Must also have experience in Managing Service More ❯

analyst Location: Hybrid (3 days on-site in Manchester) Duration: 6 months Pay Rate: £250 per day Are you a proactive and technically skilled analyst with a passion for service excellence? We're recruiting for a Helpdesk Analyst to join a high-performing ITSM team within a major telecoms organisation. This role offers the opportunity to make a real … to timelines. Monitor and manage events, alerts, and alarms to support ITSM performance, ensuring resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance service delivery for our customers. Complete and document Root Cause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a More ❯

analyst Location: Hybrid (3 days on-site in Manchester) Duration: 6 months Pay Rate: £250 per day Are you a proactive and technically skilled analyst with a passion for service excellence? We're recruiting for a Helpdesk Analyst to join a high-performing ITSM team within a major telecoms organisation. This role offers the opportunity to make a real … to timelines. Monitor and manage events, alerts, and alarms to support ITSM performance, ensuring resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance service delivery for our customers. Complete and document Root Cause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a More ❯

health pathways for managing the spread of human pathogens within the UK. Both roles within the Bioinformatics Division will be part of a small team of bioinformaticians supporting the service delivery and the development of new pathogen pipelines and analysis components which will be integrated into the overarching bioinformatics processes for delivering a genomics service. Digital and Data … data and analytics services. Bioinformatics Based within the Digital & Data Directorate, the Bioinformatics Division works across the organisation and with external partners to lead the design, development, maintenance and delivery of surveillance systems, with a focus on accessibility, interoperability and improving health security outcomes. The Division is also responsible for the provision of an informatics capability to support laboratory … will be held week commencing 25th August 2025. Please note, these dates are subject to change. Eligibility Criteria External Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). Security Clearance Level Requirement Successful candidates for this role must pass an enhanced disclosure and barring security check before they can be appointed. More ❯

and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively with the sales and support teams to ensure seamless service delivery. Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual More ❯

and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively with the sales and support teams to ensure seamless service delivery. Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual More ❯

and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively with the sales and support teams to ensure seamless service delivery. Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual More ❯

and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively with the sales and support teams to ensure seamless service delivery. Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual More ❯

and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively with the sales and support teams to ensure seamless service delivery. Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual More ❯