standardize best practices across teams Design and implement observability frameworks (metrics, tracing, logging, alerting) that are easy to consume and part of the platform baseline Eliminate repetitive tasks through automation and opinionated defaults, so teams are not blocked by manual requests or low-level details Collaborate with engineers to understand common pain points and continuously improve platform usability, reliability More ❯
standardize best practices across teams Design and implement observability frameworks (metrics, tracing, logging, alerting) that are easy to consume and part of the platform baseline Eliminate repetitive tasks through automation and opinionated defaults, so teams are not blocked by manual requests or low-level details Collaborate with engineers to understand common pain points and continuously improve platform usability, reliability More ❯
Contract- Key Responsibilities Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables, etc.) Manage and develop CMS change requests Monitor and improve performance using Dataverse Application Insights Build automation flows using Power Automate to reduce manual tasks Develop JavaScript WebResources to extend CRM functionality Utilise WebAPI for integrations and data operations Maintain the Dynamics 365 Contact Center, including More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Interquest
Contract- Key Responsibilities Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables, etc.) Manage and develop CMS change requests Monitor and improve performance using Dataverse Application Insights Build automation flows using Power Automate to reduce manual tasks Develop JavaScript WebResources to extend CRM functionality Utilise WebAPI for integrations and data operations Maintain the Dynamics 365 Contact Center, including More ❯
CRM – marketing, sales, and communication; Semble EMR – patient and clinical record management; Blood Testing Portal – pathology orders and results; Medication Portal – prescription management and dispatch; Royal Mail Tracking – logistics automation and live updates; Third-Party Payment Channel (TBC) – billing and renewal platform. Our client is also developing a new pharmacy department, which will need to integrate seamlessly into their … existing system framework. Key Responsibilities: Daily Tasks Build and test integrations between HubSpot, Semble, and third-party portals. Configure and refine HubSpot workflows for communication and task automation. Manage API connections and ensure accurate data transfer between systems. Troubleshoot sync issues, validate data integrity, and document fixes. Collaborate daily with the Operations Director and team leads. Deliver progress updates … efficiency. Identify and address gaps or risks in the end-to-end flow. Develop dashboards for operational visibility and compliance tracking. Skills and Expertise: Proven experience in systems integration, automation, or solution architecture. Hands-on experience with HubSpot CRM, Semble, and automation tools (Zapier, Make, Power Automate). Strong understanding of APIs, data mapping, and workflow logic. Technical More ❯
