1 of 1 Contract Problem Management Jobs in North Yorkshire

of the Network, Telecommunications and Network Security devices and environments to ensure the integrity of the environments and to maximise performance for end users. Ensures that effective Incident and problem management processes are followed and are actively manages calls in accordance with SLA's, utilising escalation processes both internal and external when required. Follows the change control process … and using basics of Cisco ISE Telephony Technologies Network Security utilising IPS/IDS technologies Network Circuits, switch support and development requiring excellent Layer 2 and 3 skills Network management tools including PRTG and Cisco Catalyst Centre. Network Routing Protocols Remote Access Solutions MPLS VLANs TCP/IP VPNs Person Specification Qualifications Essential Educated to Degree standard or equivalent … experience in producing a range of documentation and reports i.e. Technical Documents, Standard Operating Procedures and Key Decision Documents. Desirable Work experience in an NHS environment Experience of Project management and leading on work packages Skills Essential Ability to work under pressure and meet deadlines Good organisation and planning skills Good technical skills in one or more of the More ❯