1 to 1 of 1 Contract 2nd Line Engineer Jobs in the North of England

2nd Line Support Engineer - Azure, O365, VMWare, Citrix - £140-£165 p/day - Inside IR35 - 3 months (rolling) - Hybrid (Newcastle) Working at a Leading IT Solutions & Service Provider Company you will be joining a thriving and busy Service Desk. This role will be to assist … with my clients 2nd Line backlog requests and new BAU escalation tickets. As well as being technically skilled you will be need to have a excellent customer service and communication skills. You must be able to demonstrate previous experience of working under pressure and adhering to strict … SLA agreements. Key Skills Proven 2nd Line Support Experience Azure Microsoft 365 Suite VMWare Citrix Experience in managing multiple tickets Responsibilities Providing proactive support and maintenance for company infrastructure and business continuity Delivering post project support to all customers Act as an escalation point for Helpdesk Analysts more »