13 of 13 Contract CRM Jobs in the North of England

Prism, Automation Anywhere) - AI knowledge including LLMs, Copilots, and Microsoft AI ecosystem - Data platform experience (e.g. Microsoft Fabric, Databricks) - Broad enterprise technology exposure (ServiceNow, CRM, ERP, EUC, infrastructure, cloud) - Solid understanding of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001 - Resource must be able to qualify ...

Prism, Automation Anywhere) AI knowledge including LLMs, Copilots, and Microsoft AI ecosystem Data platform experience (e.g. Microsoft Fabric, Databricks) Broad enterprise technology exposure (ServiceNow, CRM, ERP, EUC, infrastructure, cloud) Solid understanding of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001 ...

longer-term transformation roadmap. Support the evaluation and future implementation of a new ERP platform. Work across multiple business systems including ERP, CRM, reporting and operational applications. Travel to depot locations when required to understand operational processes first-hand. Preferred Requirements Strong business analysis and process mapping experience, with ...

also have: Experience supporting post-merger or post-acquisition integrations. Exposure to IT services, telecommunications or technology-enabled businesses. Knowledge of ERP, CRM, billing or finance systems integration. A recognised Business Analysis qualification, such as BCS, IIBA or equivalent. If you’re immediately available and want to apply or find ...

applications delivery & integration. Ideally 5+ years The ability and gravitas to own the the whole BA process and take the lead within large scale CRM/ERP implementation/integration projects (Budgets £500k+) Experience of the full life cycle as a BA - from requirements gathering to the testing phases ...

unstructured banking data. Architect data-driven decisioning for voice agents (personalization, next-best action, fraud detection signals). Ensure integration with core banking, CRM, and analytics platforms . Establish data governance, lineage, quality, and compliance frameworks (GDPR, PCI-DSS). Drive conversation analytics, observability, and feedback loops to continuously improve ...

following would be advantageous: Project coordination or project administration Operations or business support Recruitment or contractor administration Professional services or consultancy environments CRM, PSA or similar business systems Our client is an equal opportunities employer and is committed to creating an inclusive workplace where everyone can thrive. Applications are welcomed ...

drive a strategic Agentic IVR transformation program for a leading banking client on GCP . This role combines deep architectural expertise with strong customer relationship management , acting as a trusted advisor to senior business and technology stakeholders. Key Responsibilities Serve as the primary onsite liaison for banking stakeholders, building strong ...

major digital transformation programme. You'll play a key role in developing a brand-new website and supporting the delivery of a modern CRM platform, building scalable, high-performance applications using a modern technology stack. Key Skills Strong commercial experience with React , Next.js and TypeScript . Experience building modern, responsive ...

part of this transformation, they are seeking an experienced Business Central Consultant to support the Commercial Workstream, helping to design and deploy best-practice CRM, opportunity management and pipeline management processes within the new ERP environment. Working closely with business stakeholders, transformation leaders and specialist 4PS implementation partners, you will … role in shaping the future-state commercial operating model. Key Requirements Proven experience delivering Microsoft Dynamics 365 Business Central implementations. Strong understanding of CRM, opportunity management and sales pipeline processes. Experience configuring workflows, approval processes and role centres. Ability to translate business requirements into practical ERP solutions. Experience working within ...

seeking a dedicated CRM Support Assistant to join our dynamic team at the University of Salford. In this role, you will play a crucial part in our CRM Project department, offering timely and effective support to our diverse community. Your primary focus will be on triaging cases and providing first … line assistance, ensuring a seamless experience for all users. Key Responsibilities Act as first-line CRM support receive, document and triage CRM-related queries from users via email, phone, Teams and other channels. Manage and resolve support requests make an initial attempt to resolve incidents, follow CRM case management processes ...

Provide accurate information on products, services, billing, and technical support Manage customer orders, upgrades, cancellations, and account changes Maintain detailed and accurate records within CRM systems Investigate and resolve customer issues, liaising with internal teams where required Escalate complex or unresolved issues appropriately Follow up with customers to ensure resolution … Strong problem-solving skills with a proactive approach Technical understanding of FTTx products, ISP fibre broadband, router connectivity, switches, and IP addressing Experience using CRM systems and maintaining accurate records Ability to work flexibly within contact centre operating hoursCustomer-focused mindset with patience, empathy, and professionalism Team-oriented with strong ...

About the Role Responsible for supporting the planning, developing, improving and implementation of the business intelligence functions including: data collection, data analysis, performance monitoring and reporting, benchmarking, inspection, organisational strategy, business planning, consultation, research and ...