IT Service Delivery Manager
- Hiring Organisation
- Opus Recruitment Solutions
- Location
- Newcastle upon Tyne, Tyne & Wear, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £37000 - £55000/annum
days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will be responsible for ensuring effective incident … priorities. Build and maintain strong relationships with clients, providing clear communication on operational performance and ongoing initiatives. Deputise for the Service Lead when required. Continuous Service Improvement Identify opportunities to improve service quality, operational efficiency, monitoring, and alerting capabilities. Drive Continuous Service Improvement ...