4 of 4 Contract Customer Experience Jobs in the North of England

scaling digital company that's transforming how the UK accesses lifestyle services. Off the back of significant growth, they're unifying brands, tech, and customer experience into a single eCommerce platform, delivering a plethora of services through one account, one dashboard, and one scalable digital ecosystem. Required is … embed product management across the organisation. You'll help move from siloed thinking to cross-business capabilities that can scale. Expect to work on customer experience, payments, security, platform improvements, and new digital features, all on a single eCommerce stack. What You'll Be Doing Help establish and … units, not just within verticals Input into the 6-month delivery plan and help shape what comes next What We're Looking For Proven experience as a Product Manager in a digital/eCommerce business Strong delivery mindset with the ability to mobilise and mature product ways of working More ❯

Solutions Architect - Omnichannel/Customer experience - 6-month contract - Fully Remote My Customer is looking for a Solutions Architect to own and evolve their omnichannel commerce and customer engagement platforms. In this key role, you'll work at the intersection of business innovation and technology execution … Architecture for B2C Commerce: Take IT ownership of their omnichannel and marketplace ecosystem, continuously evolving the tools and platforms that power digital retail and customer experiences.' • Turn Ideas Into Reality: Partner with business teams to understand goals and pain points, then design and deliver IT solutions that move the … needle—from personalized marketing to seamless shopping experiences.' • Champion Customer-Centric Innovation: Identify opportunities to enhance customer journeys through smarter processes and technologies and take accountability for implementing them end to end.' • Define and Measure Impact: Evaluate the business value of new solutions and ensure success metrics are More ❯

an experienced team leader who thrives in a fast-paced, people-first environment? Do you have a passion for driving performance while keeping the customer experience front and centre? If so, this could be your next role. Working for a tech business that is changing the way people … manage their household billsby bundling them into one simple monthly payment. Less admin, less hassle, and a better experience all round. Fantastic culture toorecently scored a 9.3/10 for recommendation as a great place to work! As Sales Support Team Leader , youll be responsible for leading a team … process improvements. Youll spend roughly 70% of your time focused on leadership and 30% managing your own workloadcovering everything from utility registrations to frontline customer service. What you'll be doing: Leading your team to deliver exceptional service across both B2B and B2C customer bases Managing daily performance More ❯

and recognised as the largest digital bank in the country! With a strong focus on transformation and innovation, our client is dedicated to enhancing customer experiences through significant investments in technology and talent. They aim to reshape the way people manage their finances, making banking simpler, more engaging, and … everyone. About This Opportunity Be part of an exciting journey within the Segments & Propositions Platform, where your UX design skills will directly impact underserved customer segments. This role is primarily focused on app design across major banking brands, serving over 20 million users. Who You Are: A passionate UX … and conduct competitor research to inform your designs. Create wireframes and journey maps that enhance user experience. Engage in user research to truly understand customer needs. Work closely with a dynamic design squad, sharing ideas and challenging each other. Foster a bold, positive, and inclusive team culture, contributing to More ❯