6 of 6 Contract Customer Experience Jobs in the North of England

their integrations with other tools like marketing automation, analytics, and content creation software. Familiarity with marketing analytics, campaign management, and customer experience (CX) concepts. Experience with programme management tools like Jira is often required. Marketing campaign management, content development, and creative strategy Proficiency in CRM and Digital … understanding of marketing analytics and reporting through tools such as (Power BI, Looker etc) Additionally, applicants should have knowledge of customer experience (CX) Conversion Rate Optimization (CRO), including AB multivariate testing, funnel analysis, landing page optimization, and personalization strategies If interested in this Head of Projects (MarTech/ ...

Role: Customer Insight Analyst Salary: Up to 40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight … Gathering data Analysing data Identifying pain points Troubleshooting Creating reports and dashboards Presenting insights Making recommendations Collaborating with cross-functional contact centre teams Supporting CX initiatives Monitoring effectiveness Continuous Improvement Exploring new data sources Refining analysis methods The Customer Insight Analyst acts as a bridge between customer data ...

Role: Customer Insight Analyst Salary: Up to £40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight … Gathering data Analysing data Identifying pain points Troubleshooting Creating reports and dashboards Presenting insights Making recommendations Collaborating with cross-functional contact centre teams Supporting CX initiatives Monitoring effectiveness Continuous Improvement Exploring new data sources Refining analysis methods The Customer Insight Analyst acts as a bridge between customer data ...

operations. You will work closely with teams across technology, product, operations and warehouse functions to ensure smooth delivery and drive meaningful improvements that support customer experience and business growth. What you will be doing Leading cross functional projects across retail, ecommerce and supply chain Managing scope, timelines, budgets … Ensuring high quality documentation, reporting and delivery standards Supporting change management and adoption across the business What we are looking for Proven Project Manager experience in retail, ecommerce, logistics or supply chain Strong background delivering WMS or ERP related projects Excellent planning, organisation and communication skills Confident managing multiple ...

Employment Type: Full-Time Contract Type: 3 months 500 per day Umbrella Hybrid Are you passionate about delivering exceptional technical support and ensuring seamless customer experiences? We are looking for an AWS Connect Support Engineer to join our team and take ownership of maintaining and optimizing our cloud-based … manage AWS Connect instances, call flows, queues, routing profiles, and prompts. Maintain and optimize IVR systems and omnichannel contact centre features. Design and automate customer self-service experiences using Amazon Connect flow builder. Integrate voice solutions with external applications such as Dynamics365. Incident & Problem Management Monitor ticket queues ...

Employment Type: Full-Time Contract Type: 3 months £500 per day Umbrella Hybrid Are you passionate about delivering exceptional technical support and ensuring seamless customer experiences? We are looking for an AWS Connect Support Engineer to join our team and take ownership of maintaining and optimizing our cloud-based … manage AWS Connect instances, call flows, queues, routing profiles, and prompts. Maintain and optimize IVR systems and omnichannel contact centre features. Design and automate customer self-service experiences using Amazon Connect flow builder. Integrate voice solutions with external applications such as Dynamics365. Incident & Problem Management Monitor ticket queues ...