4 of 4 Contract Customer Retention Jobs in the North of England

a key role in engaging with customers to retain their business and provide tailored solutions. This position, based in Manchester, requires excellent communication skills and a proactive approach to customer retention. Client Details The employer is a well-established medium-sized organisation within the Technology & Telecoms sector. They are known for offering innovative solutions and maintaining a strong focus … on customer satisfaction. Their Manchester office serves as a hub for their customer engagement and retention efforts. Description Engage with customers to understand their needs and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively with the sales and support teams to ensure … seamless service delivery. Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual and team retention targets. Identify opportunities for upselling or cross-selling additional services. Stay updated on industry trends and company offerings to provide informed advice More ❯

value to clients A self-starter who thrives in a fast-paced, autonomous environment What You’ll Be Doing Own the full commercial lifecycle – from new business to client retention and account growth Personally lead and close high-impact opportunities while building the team around you Design and implement scalable sales and account management processes Recruit, develop and More ❯

As a Retention's Agent in the Technology & Telecoms industry, you will play a vital role in maintaining strong customer relationships and ensuring client satisfaction. This position, based in Salford, requires a focus on providing tailored solutions to retain customers and enhance their experience. Client Details This opportunity is with a medium-sized company in the Technology … Telecoms sector, known for delivering innovative solutions and exceptional customer service. The organisation values efficiency and is committed to maintaining its reputation for excellence in the Salford area. Description Engage with customers to understand their needs and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively … with the sales and support teams to ensure seamless service delivery. Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual and team retention targets. Identify opportunities for up-selling or cross-selling additional services. Stay updated on More ❯

technology and telecoms industry by engaging potential clients and promoting tailored solutions. Based in Manchester, this role requires a proactive individual with a passion for achieving targets and building customer relationships. Client Details This opportunity is with a medium-sized organisation within the technology and telecoms sector, known for delivering innovative solutions and exceptional service. The company operates in … offering a supportive structure for its employees. Description Engage with customers to understand their needs and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively with the sales and support teams to ensure seamless service delivery. Maintain accurate records of customer interactions and feedback within the … CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual and team retention targets. Identify opportunities for upselling or cross-selling additional services. Stay updated on industry trends and company offerings to provide informed advice to customers. Profile A successful Telesales Executive should have: Previous experience in a customer More ❯