and information. - Employee Support: Address payroll-related inquiries from employees, providing assistance and resolving issues as needed. Essential: * Experience with EMEA payrolls, particularly Luxembourg, Belgium, Spain and France * Fluent Frenchlanguage would be a bonus but not essential. * Someone who can work independently, efficiently and on initiative * Experience in process improvements * Client focused, risk and controls focused. * Good More ❯
Chester, Cheshire, England, United Kingdom Hybrid / WFH Options
Hirexa Solutions UK
Role Title: Service Desk Analyst Location: Chester, UK ( 50% work from home & 50% from onsite) Employment Type: Contract Resource 1: French Resource 2: Spanish + Italian JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting …/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required · Technical Service Desk background · Familiarity with ServiceNow · Multi-Lingual effective and fluent communication in language(s) (Native/almost native) French, Spanish, Italian and Portuguese · Excellent Customer service skills. · Demonstrate ability to troubleshoot and research application issues. · Ability to explain technical information to More ❯