2 of 2 Contract GIS Jobs in the North of England

commitment to excellence. Operating as a medium-sized entity, they prioritise efficiency and the seamless delivery of technology services. Description Act as the first point of call for all GIS-related incidents and service requests initiated by phone or self-service module in our IT Service Management Platform. Provide 1st and 2nd level support to site-based or hybrid working … self-help fixes and documentation for our user-base in a language they will understand. Work towards achievement of stipulated KPI's and targeted metrics set out for the GIS Service Desk. In a critical event, manage and support the Critical Incident Management process. Manage our user facing GIS communication process to alert or notify users about planned/unplanned More ❯

commitment to excellence. Operating as a medium-sized entity, they prioritise efficiency and the seamless delivery of technology services. Description Act as the first point of call for all GIS-related incidents and service requests initiated by phone or self-service module in our IT Service Management Platform. Provide 1st and 2nd level support to site-based or hybrid working … self-help fixes and documentation for our user-base in a language they will understand. Work towards achievement of stipulated KPI's and targeted metrics set out for the GIS Service Desk. In a critical event, manage and support the Critical Incident Management process. Manage our user facing GIS communication process to alert or notify users about planned/unplanned More ❯