1 of 1 Contract IVR Jobs in the North of England

Project Manager - CXone

Hiring Organisation
Michael Page
Location
Manchester, United Kingdom
Employment Type
Contract
Contract Rate
£55000 - £62000/annum
transformation projects within customer environments (experience with NICE CXone preferred). Strong knowledge of Contact Centre as a Service (CCaaS) technologies, including omnichannel routing, IVR, telephony, reporting, workforce engagement management (WEM), integrations, and APIs. Experience managing complex technology projects throughout the full project lifecycle, ensuring delivery to agreed timescales, budgets ...